The customer service person was very friendly - no issues there. Our problem was that she did not know how to process a U-Haul return as there is apparently only one guy who knows about that -- so we did not know about the check out process (pics, mileage, etc.) and just returned our keys and left and she said 'the guy would call us Monday if there were any issues'. We then got an email from U-Haul - after we had dropped off - telling us what we needed to do so we had to drive BACK to the drop off location and complete the process. Our suggestion -- PLEASE make sure every location knows to tell the customer to go to UHaul.com and complete the check out process. That would have saved us much time and gas to drive back there.
Laurie F
Brothers Market
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Savannah, MO 64485
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Be more organized. I called the day before no truck was available and then we had to drive to a different town to get one and then it rained and out stuff got wet in the truck
sonja cThis place was amazing! The lady that helped me was wonderful. She was informative and polite! Great location!!
Glenn MEverything was fine and I will be as a customer. Th U Marvin Harper
Marvin HAlwaysgo to the UHaul store. Places like this do not have knowledgeable or caring people taking care of UHaul customers.
Ronald K