Showed up for pickup at my scheduled time, an employee who didn't speak English told me "uhaul not here, come back later" Took an extra 45mins and being bounced around to 3 different departments after calling customer support to help with switching to an online pickup. Overall I was extremely disappointed in my experience felt rushed for the rest of my day because of it.
Medat R
Nirmaa Silk
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Scarborough, ON M1K2S2
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Customer Reviews
- 3.5 Average Customer Rating
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Customer service
Pankaj PGood
MOHAMMED TWhy I am charged $5.00 extra?
TAYE WI returned the truck during the store opening hours. However, no workers was there. Hence, I had to return the truck through the U-haul moblie app. I took the pictures in the app, and the app charge my credit card on the return date. However, the store is back charge me the cleanning fee in the next day. Don't know why, and can't be accept it.
JUNJIE W