Grace and Michelle took the stress out of moving. Best customer service!JOSHUA P.
Moving Truck Rental in Seattle, WA at Interbay Self Storage
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Seattle, WA 98119
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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Excellent customer service from the whole team!Blake S.
Never again. After going through lengthy and thorough online reservation process complete with credit card verification, drivers lic, etc.., I was required to submit (at rental facility) multiple personal contacts (name, phone, address, email) to complete reservation. Do I really need to offer up my friends and family as sacrificial lambs to the Uhaul data base (wtf are you going to do with that information???) in order to rent you 10' cube truck for $20/day?? The check in process was even more painful requiring submission of no less that 8 photographs detailing parking location (same as pickup and ONLY option), interior floor and box (much cleaner than the condition I took delivery), gas gauge, odometer, etc.. no less than a 20 minute exercise. Felt bad for the poor kid working the desk who probably couldn't get a job anywhere else saddled with executing this shit protocol. Off to Yelp and Google.JOHN H.
I really can't think of anything - keep up the above average consumer interaction and you will stay on top.CHRISTOPHER E.
The person at the desk was great. She was even training someone and the whole process went fast.MARY M.
The staff at this location is excellent, kind and professional. Michelle is a pleasure to work with.MICHELLE M.
Of all my Uhaul experiences, this location has been the BESTâ€¦ Please note that, thank you!WILLIAM S.
The woman at the location was amazing but uhaul needs to fix their system. Apparently I rented from a third party location their hours and options are different then what I made my reservation for. 1. Reservation 9:00, location opens at 9:30. I had movers scheduled for 9:30. 2. Reservation drop-off at a different location. Third party location requires truck returned to them. Doubling miles and adding an hour. There is another uhaul down the street. If I was aware of these issues I would have just changed locations.BRIDGET C.
Excellent, clean, friendly and efficient. Would use them again 100%FREDRICK L.
They gave me a van with fuel close to 20% Apparently if the tank is close to 15% and you don't choose self refill option they charge you $30 extra. Service was good, but they found a way to mint money.NAVEEN G.
The staff inside were very nice and helpful!Joseph M.
Give more notice about needing to have 2 additional contacts available to answer a phone call yay the time of pick up when doing contactless pickup. I didn't know that was necessary and it really delayed my pick up because I had to call 2 friends to make sure they would be able to take a call just to verify that I was picking up this U-Haul.Christina L.
Excellent friendly and fast customer service! A pleasure to do business with. Thank youDaniel R.
Nothing. Customer service was better than expected. Especially enjoyed quick and efficient service.PRESTON N.
When I reached the truck was not there and then they routed me to another location (after at least a one hour wait) when online it said I have a guaranteed appointment (otherwise they will re-imburse 50$), horrible experience, will never recommend U-haul again to anyone. I even spoke to the Uhaul manager in Tacoma and she wasn't helpful either.Shishir A.
Prompt and really helpful service -- will definitely use again when the need arises. Thank you!David D.
Locks were hard to open. A little video would have helped.Ken F.
Be more clear that the rental is for 24 hours regardless of how long you use the truck. What's the incentive to be quick if there're no shorter increments with lesser rates?Steven R.
I have never been so disappointed with the customer service to just drop off my uhaulAmy G.
You a******s changed my s*** 6 times. **** UHaul.Dwayne H.
Redo your Android app. It is very buggy, crashes or just stops working.Simon T.
The truck that I had reserved has not yet been returned. Fortunately there was a 15' truck available that I was able to use instead; however this slowed down the pickup process when I was already on a very tight timeline. The verification process for mobile pick up was terrible; I provided my work number, not knowing that the number had to be answered immediately. As this was a Friday afternoon and we are working remotely due to COVID, there was no one to answer the call. Had I known that I could have provided of my Passport instead, I would have brought that with me. This delayed my pickup even further.Elsa M W.
Grave had the best customer service I have ever had. She was very professional and respectful. Because of her I plan using U-Haul for a very long time.Aniekan I.
Nothing. The attendant, Grace, was amazing. She was nice and friendly. Most of all, she made the process of renting a U-Haul vehicle a simple and enjoyable experience. 10 out of 10!Marshall B.
Your uhaul app for online check out etc.... needs to be improved....very buggy....Kate T.