Poor service late check on.Domonqic Z.
Moving Truck Rental in Seattle, WA at U-Haul Storage of Rainier Valley
Seattle, WA 98144
(S Of I-90 cross street Bayview)
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 8 am - 6 pm
- Free towing inspection
- Propane pay at pump
One-Way and In-Town Local Rentals in Seattle, WA 98144
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Under staffed. Waited for half hour to get helpKENNETH P.
When available, the staff have always been kind. I say "when available" because they always seem to be understaffed. I had to wait an HOUR in line before I was able to pick up my truck. One (1) individual was overseeing the check-in process on a Saturday morning! There were about a dozen or more in line. This was not only frustrating, but it delayed my move and had my hired help awaiting my arrival. I will likely reconsider where I rent my next truck.Kyle N.
Have more employees. Refund time lost in waiting line. Give more time for people to move from one place to another. Give proper care to trucks rented.Justo R.
Great vehicle, friendly staffJAMES ROBERT F.
Vehicle had an issue with ramp. Delayed move by approximately one hour. Staff were extremely helpful, understanding, and empathetic to issue. Owner appreciated feedback and said it would be handled urgently. Owner was kind, personable, and genuinely cared about the customer. Will be coming back to this uhaul!Albert Y.
I have to say that this location has the best and most helpful staff of any Uhaul location I've ever rented from. They were all very nice and very competent. I have already recommended them to other people.Jud C.
The young man who helped us when we picked up the trailer was exceptionally helt!James T.
The customer service was amazing!Samantha E.
Thank you !ROBERTO G.
Make sure great employees like Miguel Santiago are there.GREGORIO B.
Everything was great just had to wait a while for check in but I get it.JEFFRY D.
Such helpful personnel, so friendly and responsive. Always long lines at this location (like any location), please pay your staff more and have more staff working at one time so that they can continue to do their jobs excellently.Meghan S.
I can't find a single area where my experience could have been improved upon. The guy I got did both, the hook up and disconnect and was very fast, thorough and very friendly. This is my go-to U-Haul rental location. I've been renting U-Hauls since I was in College in the mid '80's and this is the fastest checking in as well as the fastest checking out. There are three U-Haul places closer to me but I'm still coming to this place henceforth.MATTHEW C.
Everything was great.jim C.
Was a nightmare. Completely understaffed. Heroin needles at the entrance. Waited for an hour to pick up a van that should have taken two minutes because only staff member decided to spend a FULL HOUR helping one guy connect a trailer, rather than service any of the people who showed up. Numerous people simply left. By the end there were like ten angry people with reservations waiting around. I tried to make a Penske reservation while I was waiting but it was too late. Will never visit this location again. Probably will never use UHaul again.Brendan S.
Drop off went smoothPAMELA CAROL D.
This location is best around Seattle, staff friendly and very helpful. Remember U-Haul of Rainier is the best - and if you need to go to another DO NOT GO TO SEA TAC STORE, really rude, unfriendly and unprofessional individuals working at this location...every single one of them!ROGER M.
All good. The right stuff at the right time. Thanks.STANLEY B.
Miguel was very friendly and courteousJAMES R.
Renting this U-Haul was one of the most exhilarating experiences of my life. It was AT LEAST as good as any drug I've ever done, and probably better overall than sex.Mark P.
Every person who worked there was super friendly and helpful!Melissa G.
Shorten wait time on the phoneLi D.
Van was damaged with the plastic liner at the door entry curled up! Hard to load furniture. As I fell out of the van unloading at my show. I immediately returned to the Rainier Ave location to let Hernan know and I called in the damage. I returned the vehicle today at 6:45 am. I asked Hernan for a damage credit he said he would leave my account open but couldn't do a credit bc it was the managers day off. I confronted him bc he knew it was damaged and his name is on the contract. He called the manager and I returned at 11. I called the 1-800 phone number and talked to Kimberly and was told if the manger said he would give me a damage credit I would it need a claim. I was over my miles on the car and I owe for that. At 11 I returned and met w Shedrick he stated my van was not checked in and my rental was still open. 11:07 upon pulling up my rental He then then stated my rental was closed and refused to credit me the damaged van when he offered earlier! He said I would have to call in again! I called in again and talked to Crystal she gave me a claim number! She apologized on behalf of y manager. Shedrick acknowledged to my face he rented me a damaged van. Please clear this up! I have no idea what was charged on my visa. Extremely disappointed UHaul Rainier Ave. Quite shameful. Susan Plunkett 425-495-7057 Terrible rudeSUSAN P.
Jerome was super helpful! Thank you!Jeffrey B.