Additional charges added to my bill without explanation, difficult drop off due to management
tia D.
La Salsa Market
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Shandon, CA 93461
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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It took over an hour for person to get my information so that we could get the truck. IT was ridicules, I updated my DL at least 3 times. Not sure if it was computer problem or computer entry problem. Needless to say it caused a delay in my day NOT to mention I was supposed to pick up the truck IN Paso and NOT 20 minutes EACH way out of my way. WAS NOT HAPPY!!! Don't care what you do for the next customer just what are you doing for ME!!
Stephanie C.Moses was extremely helpful. Great operating hours. Easy access! I would definitely recommend this location.
Dan D.The overall experience renting from uhaul was terrible. It isn't this pick up locations fault that this process was so painful, it is the way this company and corporate operate the rentals. I made a reservation in April and two days before my pick up, I received a call that the trailer was not available and the only option I had was to drive over an hour out of our way to this Shandon location to get a trailer. The woman on the phone said they would take of $50 for my trouble which did not happen! I hate this company, the process and will never rent from uhaul again!
Scott W.The system was down on return, the contact number on the contract was no longer in service and the posted hours of business at the location were not honored (arrived three hours later than posted) We had to find alternative means to contact the location and in addition the hatch door to the trailer malfunctioned when rolled up (got stuck) and we had to have two people keep it open for loading which was an terrible inconvenience.
Charles M.