I’m not a person that’s comfortable with technology it’s luckily I had somebody else with me that had a phone that they’ll go to handle what we did
FRANK W
Sunshine Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Shelton, CT 06484
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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I would never use Sunshine self storage again. If I need Uhaul I will used the site my storage is in if they are not available than I will use another one. I received a call the day before my Uhaul site mentioned it would be 48 hours before. The person spoke to was very nice although I was not happy which the location for the pick. My Uhaul site where my storage was mentioned that it would be possible that my pick would be further out. Anyway I never received a email, text, or did not see this information on the Uhaul site/app when I signed in. I didn’t know the address to this all I remember was it was Shelton. I finally looked it up and it gave me a name that wasn’t Uhaul so I was confused at first when I got someone in the phone I didn’t care for her attitude. I read reviews before hand and I like to go by my own experience. I wasn’t sure what her issue was by the end of the call her attitude was ok but customer service needs to be more mindful. Next I was transferred to another because I did not see my reservation he had an attitude as well. If I had a attitude with customer service I can understand but I only was asking questions because I didn’t received verification for my reservation. I hung quickly and thanked him for his time because he did not seem to be happy. The New Jersey site in Jersey City the people were very nice and I would do business with them. I would never used the Shelton CT location Sunshine self storage for any reason. I would rather go further than deal with that.
Bedredia DClean the truck, it was a glass inside
Bohdan LWireless service is very spotty in this area and I wasn't even sure that I did my return correctly on the app because it froze numerous times and then it just went back to the beginning of the return and there is nothing to return. It's in return with completed.
Jose DThe mobile pickup site off the highway and hard to find. Prior information on its location would have been helpful. Additionally, the code to open the key box had to be text to my a second time while I stood at the key box. Pickup of the auto-transport at the 1650 Dixwell Hamden, CT location was much better. Daisy, Carmen and Ricky were outstanding. It is not surprising what the human component can add to a transaction.
Lawson R