This location closes too early so it uses everything by phone which takes longer than to have customer service at least till 3:00 and that can be frustrating when you have all bars on your phone and it's still not working right, so the irritation sets in.Michael W.
Sunshine Self Storage
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Shelton, CT 06484
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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The only reason I picked this location was because they were supposed to have a pick up truck per the app, when I got there the office was closed, I was forced to take a box truck as I was on a time crunch. When I called to see if I could change to a different drop off location I was hung up on twice. Very poor customer service.Robert P.
In my eyes nothing your service and staff were on point and helpful.🙏Luis C.
This is my recommendation and observation when I pickup the cargo van. The steering wheel he was a little sticky in some coffee stain. To enforce more the area of the driver and passenger touch. To be more clean and disinfect the area of the steering wheel, keys, window and Etc. So I clean the area and disinfect for my own protection. Otherwise it was excellent and easy to rent the cargo van with no problem and the customer service it was wonderful. Thank you Uhaul.Noheli S.
I had a lot of trouble with my after-hours pick up due to issues with the U-Haul website. I also had trouble with the app when trying to drop the van off. These issues costed me over an hour in wasted time.Ilyas J.