Location didn't know how to do pickup at all. Had to do it on phone and when I ran into issues they were no help.Alexis H.
Transit General Store
U-Haul Truck Share 24/7© Location
One-Way and In-Town® Rentals in Sioux City, IA 51106
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I believe I filled the tank to the level I received the vehicle, filling it to the 5/8 level right before dropping it off, but I was still charged an additional amount of $11 for fuel afterwards. I would recommend that you should always fill the tank prior to renting it out, so that it is easy to fill it up and drop it off, instead of getting surprised with additional charges assessed later based upon a guesstimate that I was under the line for when I picked it up.Dale F.
Don't give this drop off location as an optionandrew J.
The truck had trash tucked behind the seat. The person in charge of processing the rental was 45 minutes late. Overall, really bad experience because I reserved the truck 3 days befor renting but couldn't pick it up at my designated location causing me to extend my trip and adding unnecessary mile.Joseph R.
Location was changed from Gordon Drive U-Haul to Transit Ave. I had to drive PAST Gordon Drive where I observed several 26 ft trucks to go to a small convenience store. There the attendant stated she needed to call the owner to stop in. When the owner arrived 20 minutes later, the owner said â€œyou woke me up for what?â€ She replied â€œyou have a U-Haul.â€ The owner had broken english which we worked through but noted the truck had a full tank of gas. When I arrived at the truck after getting checked out, the vehicle was in fact below a half tank and I was told to have the drop off location â€œfix it.â€ I would not recommend Transit Ave and would have preferred my preferred location of Gordon Drive.Logan G.