No improvements! This process was so easy and painless. Thank you so muchJudith G.
Moving Truck Rental in Smithtown, NY at U-Haul Storage at Bellemeade Avenue
U-Haul Truck Share 24/7© Location
Smithtown, NY 11787
(Go north on Bellemeade Ave 500 feet and we are located on the right)
Services at this Location:
Always Open On Your Smartphone
What is 24/7?
It's the way we allow you to pick up your truck at anytime, day or night, using your mobile device. We are always open on your smartphone to Make Moving Easier©.
One-Way and In-Town Local Rentals in Smithtown, NY 11787
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Overcharged in every conceivable way. The Uhaul rep said $20 on the phone. Then I find out $20.00 plus $1.50 per mile. Then I get my invoice and UHaul tacks on 45 miles I never drove. The invoice says I drove 64 miles !!!! That's like driving to New York City and back. Meanwhile, I moved furniture from Smithtown to St James - Maybe 15 miles. Maybe. In other words, your company stole $100 from me, and no one had the nerve to call me.Robert G.
I got excellent customer service when I needed to extend my reservation: they were polite, helpful and professional. Great job!Inna T.
Great rental, nearly new truck, good price.Alan B.
The van was fine, but on UHaul's end, you must make clear to the customer that they've signed up for mobile pick up and what that means. I had no idea that I was going to a location with no actual person. My entire day was delayed as a result. For someone like me who hasn't used U-Haul in two years, I had no idea What was going on. Please do a better, clearer job of altering people that they signed up for mobile pick up.John S.
Little bit ticky for the first time , then very goodshahid R.
In order to rent the vehicle Internet service is required via a strong cellular signal. The signal at this location is very very poor.Robert D.
Renting from the U-Haul Storage at Bellemeade Ave location (Smithtown, NY) was a pain. The website advertises supplies to rent or buy (boxes, moving blankets, etc.) but there were no supplies on site. If you want to pick up the advertised moving supplies you just have to drive your rented truck with its $0.99/mile fee a couple of miles to another U-Haul location. The website does not mention that this is an "unmanned" facility, which was posted on the door when I arrived. There was an intercom on the outside wall of the building, and the lady on the other end was very nice and as helpful as she could be from 2 miles away. She suggested I check in online; this was an option when reserving online but it was not at all indicated that online check-in would be required. She suggested I use a smart phone; I don't have a smartphone, and neither does my friend who was there with me wasting his afternoon waiting for me to rent a moving van. She then told me I'd need to come to the U-Haul site where she was, again 2 miles away, basically adding $4 to my mileage charge and subtracting half an hour from my day. As I was leaving, a U-Haul worker happened to stop by the building, and was very friendly and helpful actually renting the truck I reserved to me in person. He explained that the site was recently unmanned and that he was only there occasionally for the attached self-storage facility. "Would you recommend this location to a friend?" I have already warned friends NOT to use this location. Your Smithtown/Ronkonkoma employees are very nice and helpful. Van was great, no problems.Joseph C.
The staff was excellent and the facility well maintained. The vehicle was great! However, the scrutiny of the vehicle on the return was like I rented a Mercedes. It is a moving truck and to really look for each mark and scratch inside is a little over the top. The check-in attendant told me that they really make them go over each truck with a fine tooth comb. Looks like they are looking to make $$$ on the return for damages and scratches. Just the feeling I got. I've rented from other locations and never inspected to this extent. May have to think about trying another locationcarl S.
I was never told a specific time to deliver and was charged an extra day which was very upsetting.BRIAN B.
Only one person at desk when I arrived that was helping another customer and it took 20-25 minutes before I was on my way.William D.
Excellent Customer Service!!!Carlos A.
None. The service was quick and professional.JACQUES T.
Not Charge > $1.00 USD for miles..... By the time a customer gets it to their initial destination, from the U-Haul location, the cost exceeds the amount of the truck. I would not recommend U-Haul to anyone... I would tell anyone moving to just get a moving company. If you are going to pay that much, then someone should be moving your furniture for you. I know you'll do nothing to change this policy, but felt I should extend my displeasure with your service..... The employees at the location were excellent.... corporate, however, could rot in hell. Happy Holidays!James R.
Nothing additional that I can think of Working with Michelle was wonderful - very pleasant and knowledgeable.Scott B.
The staff was friendly and very helpful. Would definitely use them again. Thank you guys!DEBORAH M.
The staff was very helpful. I ordered a van earlier and had to cancel so I dealt with five different people. Everyone was terrific!Michael M.
great jobDavid L.
A little priceySteve K.
Having one larger truck available in addition to the two smaller units for local use, would be nice. Perhaps a 15ft or 17ft capacity vehicle could lessen the number of trips required.Neal R.
Manager was rude and immature . Was charged 85$ for an hour late drop off time. Extremely disappointed ,Justine A.
Perfect pick up Smooth. No issues. One thing I will say is to give more info on buttons and features of vehicle. I.E. Trip odometer ,wiper controls etc .But would not hesitate to use again. ThanksRaymond D.
Excellent service and equipment.Stephen D.
Pricing is confusing.Louis H.