Know how to use the Tablet. I was 5 min early to pick up the truck and had to wait 35 min for one person ahead of me and another 20 min for myself. The vehicle didn’t have enough gas to make the trip either, so I then had to stop to get gas. Lucky for me I picked it up at a gas station, but unlucky for me that a security feature wouldn’t let me use a credit card and required me to go back inside to pay for gas. I couldn’t take any more waiting and had to leave to meet my helpers. The overall experience at this location will make me think twice about using U-Haul in the future.
Matthew S
Amg Fresh Market
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in South Richmond Hill, NY 11419
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Customer Reviews
- 3.5 Average Customer Rating
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While the Rental Vehicle was clean from a garbage/left over materials, etc. standpoint, whomever use it prior to my rental created a LOT of dust (likely from construction work) that was all over the dash board, drivers/passengers seats & center console. Had to use wipes to remove the significant dust (due in part to personal allergies related to dust). It is important to note this vehicle was "NEW" (only had 1200 miles on it and I previously rented the same unit a week earlier (at 500 miles) and the condition was pristine!. Renters should be advised about returning units DUST FREE, particularly if going to be used in any construction work.
WILLIAM KMejor el Servicio al cliente
Miguel MI booked a 15’ van to pickup at 8:45 am. I particularly mentioned that if I don’t get the van by 9 am, it will be of no use and my purpose will not be solved. I went to the pickup location and noticed that it will not be available before 11:45 am. Eventually I have to take 10 feeter and I know how much struggle I did to transfer my goods.
Mohammed UStore Clark acting like scammer. At the AMG Fresh Market gas station, a man who appeared to be from India took my card information. I’m not sure why, since I had already entered my card during the booking process. Now I’m worried something is going to go wrong with the transaction.
TANVEER H