It took me 4 1/2 hours to get a key out the lock box. No one every apologies to me at all
RICKIE W
Midgard Self Storage Spring Lake
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Spring Lake, NC 28390
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Brand new location so signage was not there for drop offs. Thankfully the guy coming to pick up the truck from uhual was pulling in and helped me with it. He was awesome! I hate I didn’t get his name but he was able to check my truck in for me and all
Shannon EPick up location was under construction. No one visible to speak to, truck hidden in the back and difficult to get to. Had to call the office twice to reach someone. Understandable, it is a temporary issue and the gentleman who came out eventually was very pleasant….. but it was a 3 hour process to get our truck and it still wasn’t right. Not the locations fault…. But a bad experience overall. Reserved a truck and a hand truck. 1 hour to find the truck and 2 hours and 3 phone calls to get through the app. After all that, NO hand truck. Was refunded by U-Haul , but I NEEDED it so drove 27 miles to another place that had one…. And they could not rent it out without a truck reservation! Again, not on the location…. U-Haul policy and procedure made this a nightmare weekend.
Robert HGreat customer service
ULISES SVery nice and very helpful to the customer returning the u hual trailer.
riome c