Rebecca E. on 9/26/2016
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Nothing. Everyone and everything was great!
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Kirk E. on 9/26/2016
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Great guys at the counter! Well done.
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David L. on 9/25/2016
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Very satisfied equipment first class and the management was excellent .
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Kirk E. on 9/22/2016
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The crew was great! I appreciate doing business with professional people! Thank you and keep hiring good people like you have.
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Jeff K. on 9/19/2016
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Nothing. I was very impressed with the whole process. The store, property, staff, truck, and call center were all in great shape and I received excellent service. Thank you for making my move experience that much easier.
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Britt P. on 9/13/2016
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the employees had a great attitude, and were very helpful. I will recommend this U-Haul location.
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Larry R. on 9/12/2016
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It was so easy to drop off the rental truck that I didn't even have to go inside. Very convenient.
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Diann E. on 9/12/2016
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Nothing! Excellent experience. Everyone was very helpful. Thank you!
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Penni M. on 9/10/2016
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We needed a trailer to haul a bed, our local dealer did not have one available but found us one in Springfield, Mo. Both agents were very professional and very helpful and we greatly appreciate the help of everyone.
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Tim T. on 9/8/2016
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The workers at this U-Haul location are the most well organized, helpful, genuinely friendly, and courteous group of people that I have ever done business with. Outstanding service!
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linda t. on 9/7/2016
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Nothing I can think of. I had no issues. All was good.
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TAMMY K. on 9/6/2016
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Wonderfully helpful crew, quick, efficient, and knowledgable about other locations.
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jon w. on 9/5/2016
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Nice people to work with.
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Virgil C. on 9/4/2016
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Speedy & efficient check out at the end of a stressful day.
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Matt G. on 9/1/2016
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I have never liked my UHaul experience elsewhere but this location is excellent. Very impressive. Well run.
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Reuben R. on 8/31/2016
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The process was easy simple and quick.
Staff were nice
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Valeria M. on 8/30/2016
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Well the first gentleman that was helping me was very unprofessional. Slumped on the counter, not listening. I spelled my last name 4 times, then was told my truck wasn't available. He called the person that had it, but left me wondering for a bit whether I was going to get a truck or not. Finally when I asked so what am I suppose to do? I HAVE to move today! One of the other clerks decided to help me and gave me a bigger truck for the same money, which I was very thankful for. I am not sure why the first kid thought it was necessary to make the deal out of it that he did, but again he was very unprofessional and unhelpful. Maybe he was having a bad morning but that wasn't my fault.
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Kanden N. on 8/29/2016
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Easy and breezy. They automatically knew who we were when we pulled up to the drop-off zone, quickly assessed the Uhaul, and we were on our way. Simple and painless, which was nice after having to do a big move. One less thing we had to stress out about.
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Scott K. on 8/29/2016
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I rented a pickup and dolly from this location. My pickup went without issue. My only suggestion would be that they may need to hire more staff. There was only one person in the shop, and he was dealing with a long phone call when I arrived. I waited. When he got to me, the transaction was painless, and everything went smooth. When I returned the truck, again the transaction was great. The staff member had all my info, and checked me in outside and I had my receipt emailed to me before I got home. Overall, the process was very good, and the members I dealt with were fantastic.
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alan b. on 8/28/2016
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The person that helped me was amazing! He hooked up the trailer for me, explained how everything worked, was quick, courteous, and had great customer service skills. There really is nothing he could have done better. He far exceeded my expectations.
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Steven S. on 8/28/2016
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friendly staff
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Ronald P. on 8/28/2016
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Everything went smoothly.
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Charrie D. on 8/27/2016
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The inside was dirty and inside Windows. But all else was great.
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Terence G. on 8/27/2016
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I have done business at this location before and it is the standard by which I rated the Hobbs, NM location. Very different, service was prompt and courteous. I was greeted upon entry by someone at the service desk to return the tow dolly. The next day I brought the truck back and was met outside by two service personnel, who were friendly and professional. They quickly help with the return and I was on my way in less then five(5) minutes. The experience was so much better.
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BAYERD W. on 8/26/2016
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Great service all around. Friendly and helpful staff.
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