Horrible location. The gal didn’t know how to do U-Haul. Had to call someone. Then said she couldn’t leave the store, but wanted me to pull up to the door after I was hooked up so she could get a picture of the hook up. That would then mean I would have to cross 3 lanes of traffic close to a stoplight. Told her I wasn’t going out that way, because I would have to cross 3 lane’s of traffic. It is a busy road. Not to mention that when I went to hook up the trailer, I had to pull it forward because it had been backed into a bank. I remember when U-Haul people hooked you up, you just had to unhook. Then not mention you have to check in on line, which was frustrating. Multiple emails. This experience was the worst I’ve ever had. U-Haul used to be quick and friendly, not anymore.
Lisa B
Citgo EZPass Mini Mart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Selma, NC 27576
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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There was a wrong phone number and different address than when I signed up. Very stressful. I had to go to address in car to find who had my reservation
DIANE WReservation made 10 days prior for 7am. Clerk could see reservation on computer but had to get authorization from someone else who didn’t answer phone- over and over. After 40 minutes, I call national U-Haul and she talked to him and began arranging alternate company. Clerk finally made contact with his person. Then took 15 minutes to find keys. He apologized over and over. We left about 8:20. Rough start but 26 ft truck was great. Suggestion: person authorizing needs to get up earlier and answer the phone. Ridiculous! Clerk was not at fault.
Ann WBueno
EDWIN OKeep equipment washed
john b