Truck was absolutely covered in filth and what could almost be described as gravel, both in the drivers cabin and the cargo one. The least thing you want to do on moving day is having to clean the cargo cabin so your furniture and belongings don’t get scratched and damaged. I initially booked with the Vine St location and they called to offer me a better rate to try and increase business at this location, so I agreed. When I show up to pick up the truck they tell me that they don’t carry any of the additional items I had including in my reservation, like a dolly and moving blankets, so I still had to make a trip to the other location to try and resolve the mix up. Uhaul should not open these satellite locations unless they are properly equipped to provide the service a customer requests.
Santiago B
Mobil Gas
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in St. Catharines, ON L2P1N5
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Services at Other U-Haul Locations
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Delivered after hours. No person involved
Kendall BThey had improperly set up a vehicle to be picked up outside of their opening hours, and the staff (including the regional manager Barry Lowery) were unhelpful and unapologetic meaning we stranded, incredibly stressed and delayed in our house move. It forced us into moving home during torrential rain, which we had planned to avoid and led to our belongings being ruined. Thankfully online support from Doug and the vine st team came to our rescue!
Thomas HEverything is good in my truck but wiper blade are not properly worked. I think you have to change the wiper blades.
KARAN VN/A. Staff were extremely friendly and helpful 😁
Sharon N