Nothing everything was fine
Dennis S
Elverton Bagels & Deli
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Staten Island, NY 10308
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Beth Garfinkel From: bgarfin594@aol.com To: 802001_gm@uhaul.com Sun, Sep 7 at 10:17 AM I wanted to write and tell someone that after renting a Uhaul twice a year for over 10 yrs, this was the worst experience I have ever had. I went to pick up the van at the time i specified at the time of rental. I always do the in person pick up since this place is open 24 hours. the Telephone i was supposed to call to tell the counter person what key to give me was NOT answering . Then uhaul tried to set up an app pick up for me but i got transferred to 4 different people on the phone and still did not have the app pick up done. After 45 minutes of aggrivating time I had someone try the telephone again an finally the guy answered and told them what key to give me. The van was so dirty and old!. It did not have any place to plug my phone into for my GPS..
Beth GExcellent service , owner was wonderful to deal with !
David lI have been renting from this location for almost a year, we are a twice a month customer and to be honest i have avoided making negative comments, but the trucks are alway dirty, one truck has had the low air indicator on for months and nothing has been done about it. we are small not for profit that uses the trucks to transport our food to set up location and its a shame that these vehicles appear to be just kept going and thats it. They squeak so loud that i dread getting into one of the trucks. I hope that the service improves because we might have to take our business to another location which cost us more on travel to and from that location
joseph MI think I was way overcharged
Christina P