There was a large issue with our rental. We were contacted to pull a trailer behind our rental truck for a $50 cred, an extra day rental,and and an extra 100 miles. This part of the rental was totally botched. I was sent to a UHaul dealer that was only open until1:30 ( even though I stated I could not pick up until 2). I was then sent to another UHaul center who claimed they had no reservation for us to take a trailer back to Atlanta and no trailers on the premise. Called back and forth 5x with the IHaul rep. Finally gave up when she tried to send me to yet another dealer. Ridiculous incompetence and very frustrating customer service
Julie M
Mckeithen Hardware LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Statesboro, GA 30458
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Cae & Darius was very helpful & nice & prompt with helping me during my frustration!
Romona WEmily was incredible. Quick, thorough, and efficient. What you expect from McKeithen Hardware.
MICHAEL BGreat service
Thomas AThe young lady that checked me in was very helpful and friendly.
Fred P