Very helpful staff in person and on phone
Georgette M
Captain Jacks Campground
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Summersville, MO 65571
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Customer Reviews
- 4.0 Average Customer Rating
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How U-Haul Reviews WorkNever made it there
Theodore MI dropped off the trailer, mid-afternoon on a Saturday. There was a person off to the side of the office in a pickup. She got out and told me that the owner was not available and that I should just drop the trailer next to another one. I did that (and took pictures thank goodness) but I asked if there was something that needed to be signed and she shrugged and said no. 5 days later I got a notice from U-Haul that I had not returned the trailer. This has been fixed after a quick discussion with customer service at U-Haul, but it should never have come up.
John HCellular service was weak at this location. (Too be expected) GPS coordinates were not accurate, therefore the U-Haul app was none operational. I had to call.
Sean BGood experience overall
Steven R