I was over charged for hidden fees, partly gas. The tank wasn't even a quarter full when I got it, yet I got charged 2 different fees for it, bringing the price from $75 (which was given to me by the renter, $25 more than the website told me it would be after everything was put in) to over $160. I only made one trip with it in the mileage that was calculated AND I brought it back well before the time rented and clean. I should not have been charged that much. I would not recommend someone else use UHAUL because of these hidden fees they spring on you.
George M
Anything Automotive and Transportation LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Sumter, SC 29154
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Customer Reviews
- 4.5 Average Customer Rating
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Everyone was so nice and friendly. Nice atmosphere , building clean and neat. Customer service was outstanding.
Delphine BFast and friendly!
Christina LOther then the original computer giving address being inaccurate for pickup, the corporate records should have been updated and correctly given to the customer the first time. To avoid time wasted and daylight burning. All else was good.
Michael L1. Uhaul truck was dirty 2.Pick up location didn’t have the number of pads I requested 3. Uhaul two called me and changed my pickup location and said he’d give me an extra day— but never did 4. I got charged for extra mileage???? I went exactly point to point I rented 20+ Uhauls over the years…. The quality and customer service are going down hill…. But the prices are still high. I will explore different options next time to not have such a rough experience.
Ryan S