Took about 30 mins to get the vehicle. The owner charged me for gas despite me filling fuel.Jacob K.
Manila Fleetwood Grocery
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Surrey, BC V3R3B4
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- 3.5 Average Customer Rating
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The store owner was not present. He FaceTimed his store assistant on how to book me in. They were 30 mins late in giving me the truck. On return I asked him to come check the truck and he said he does it afterwards and I will get a bill via email. To my surprise he charged me $11 for gas when I had already topped up before returning. Very bad service and fraud! I want my money back! I have photos and videos to prove what I am sayingJay K.
I was supposed to pick the truck at 10 am from the dealer when I went there I waited like 30 minutes but no one showed up . I called them they said the truck is out of service and he sent me to another agent that took me like 2 hours more to get the truck . on the other side I got the truck but I have never been told about the procedure about the gas and filling policy so I thought the gas is included but I discovered that 30 dollar deducted for filling gas and service fee ! I ask you for a refund for the service as I was not informed about this before .M Hicham W.
nothing to comment it was a good experience and a great service the staff is nice and friendly too.Jerico Noel Agui S.