Several service lights on the dash, and no dolly was provided even though it was on the order.
Christie D
Mahan Petro
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Tallahassee, FL 32308
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Well for starters you can stop over charging customers for being late when your app doesn't work correctly and by telling them that there request for a extended day isn't possible because a family is waiting on you to bring it back. When in reality there is not a family waiting just so you can charge this huge late fee.. it's ridiculous the way you go about your business tactics...
Sheri WI originally scheduled the pick up a U-HauI store location. My reason is I didn't want to have to pick up the truck using an app. When the alternate pick up location came over I should have declined it but did not. When I went to the alternate location I went inside and the counter person said I had to call U-Haul. I also asked about missing blankets and they had none plus the U-Haul person would not be in until 10 AM.I spoke to Denise who was very helpful walking me through the app process. 1 1/2 hours later I was good to go but there were no moving blankets in the truck that I had paid for. I drove to the U-Haul store (original pick up location) and asked about blankets. They counter person there said they had not had them for rent in months. She said a note was entered on my behalf indicating that I did not receive the blankets. When I tried to drop off the vehicle using the app, it would not let me log on. I spoke to Mike who also was very helpful. I was not at the store location which he said is where I needed to be. I drove to the drop off location and finalized my rental. Everything went well at the drop off but still did not use the app. I dropped the truck off one day ahead of schedule. Can I get a refund? Also, I never received the blankets and definitely want a refund for that.
Kevin OVery disappointed already did a complaint was told someone will be calling about the issue.
Jaykwon ALittle slow on checkout due to slow computer connection
MICHAEL M