The self setup via the phone was extremely frustrating. It was difficult someone like me that is tech savvy so I can imagine that older people will struggle. The trucks were parked extremely close to each other when we retrieved it initially.Sarah C.
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(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Tampa, FL 33606
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- 3.5 Average Customer Rating
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#1. Posted business number ending in 0177 did not work when dialed from two separate phones. #2. No one was present or available at the time of drop-off to assist/answer any questions, despite it being well past open hours according to their public listing. #3. Following drop-off, despite speaking with Jimmy at El Jobean location and confirming the total before departure, this location suddenly keeps charging us random amounts as many times as they can. There still has been NO ability to actually speak with any representative of this location, especially regarding why they feel they can charge whatever they please at whatever time. Four separate charges ranging from $625 to $121. #4. There was no ability to park at this location, so we had to just stop in front of the building on the public road. In a busy city such as Tampa, this is not safe for the operator or the community. #5. Overall, this location was not welcoming and I would not return. The lack of professional upkeep with their hours and phone was enough of a red flag, the persistent any hour of the day, any amount they feel charges will result in further action if they continue.alyssa E.
Great service by the proprietorAlex A.
The truck was filthy and smelled like urine. It was disgusting!!! I will never use that location ever again.Julissa V.
That was the cleanest truck I've had from Uhaul.Robert G.