The website offered additional items, such as a dolly, for rental. Unfortunately, the representative at the store informed me that this was not an option. I was set to use my mobile app to pick up the truck; however, the truck was not assigned to the reservation. Therefore, I had to go into the store for assistance. Since this is a convenience store, the individual had to balance assisting me with assisting other customers. At one point, he also paused to complete his paperwork for the the nightly register closing/reconciliation (near midnight). This does not create a favorable experience for individuals waiting to be assisted. When I eventually picked up my truck, there was debris and trash from a prior client in the back. I was left to clean this before loading my items into the truck.
Katrice Y
Nas Market
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Tampa, FL 33619
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.0 Average Customer Rating
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