Customer service was amazing, pricing was fair, equipment was in great condition, and returning the truck was a little difficult from the website but super easy from the app. There wasn’t an option at drop off to say the truck didn’t come with a dolly but I had to answer questions about a dolly anyway
CHRISTIANA C
Old Town Rentals
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Temecula, CA 92590
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The lot is very dark and when returning at night, you can’t see anything. I use the van for four hours and it gets dark early. I was made to park in the dirt lot next-door and there was plenty of open spaces where I could’ve parked on the edge of the U-Haul center.
SHIRLEY SSpent the time completing all necessary paperwork online the day before, including photos of my DL for a 6x12 open trailer with ramp. Arrived at the location and the young kid could not fine my reservation, even though I gave him my reservation number. It took another 15 minutes of him fumbling around on 2 different computers, making me do the photo license process again, before he said the paperwork was complete. Went outside to get the trailer hooked up, and he had the wrong trailer!!! He was giving me an enclosed trailer before I said that is not what I reserved!!! He said no problem, and randomly picked another trailer and said he would change the paperwork later!!! I got a phone call from Uhaul this morning asking me if I had returned the trailer yet, which I had, YESTERDAY!!!! Ever again would I trust that location!!!!
Michael JDo not double charge the customer.
YNOSENCIO MEmployee was very courteous and friendly
RICHARD G