John at the counter was very rude. The instructions for picking up location and drop weren't clear and he told me I didn't know what I was doing and couldn't follow instructions. We also waited in line to return and it was my turn this is when he was rude and cut me off and went to take a break and talk to someone and not help us get our truck signed in. He told us to leave the keys or wait . Horrible and rude !! Also, we had to wait when we picked up because the truck was just dropped off. They almost made us go to another location . I told the customer service people I would not be there right at 7 and he said no problem you have rental for 24 hours yet they almost gave my truck away.
Karen A
Old Town Rentals
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Temecula, CA 92590
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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This Uhaul location is the best in customer service and availabilities of rentals. Fast and easy transaction. We were in and out in less than 10 mins.
Soenter AEverything was great! Customer service was perfect!
Michael HVery nice and facilitative staff. Would work with again in the future whenever I have the need.
David RGreat service, very professional
THOMAS R