Great customer service. Pick-up and drop off went well.
TARYN W
Xclusive Auto Glass
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Tempe, AZ 85284
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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I have made over 8 calls with issues and complaints with little to no resolve. I have asked numerous times for a manager to call me back with no luck. The issues started on day one at pick up we were asked to go to a different pick-up site- none of our order or request was there we still had to go to the original site to pick up blanks and a dolly. We have been charged almost double; we have been told numerous times it would be taken care of.
SCOTT WI have been a UHaul customer for over 35 years. Last week, I needed a trailer for an extended period of time (a week) and I was sent to an offsite location that was hard to locate. After locating the place, the facility had no one to assist me placing the heavy trailer on my hitch. I am in my sixties. The customer service agent was flippant and threatened to cancel my reservation if I complained further. Her name was Maritza Martin, Account Representative for "xclusiveautoaz.com." This lady was the only person representing UHaul at this location. Finally, my final invoice included insurance that I never requested. This was the worst experience I have ever had with UHaul. This lady does not honor your company in any way.
MARK PIssues but were resolved.
Scott MPoor customer support at vehicle check out
FNU W