First drop off location that I was assigned apparently isn't a uhaul location anymore. Know how I found that out??? I called the drop off location and an absurdly rude person answered the phone and told me 10 times that he is no longer a uhaul location when all I needed was a little help on what I needed to do now. I figured it out. That was the first problem. Second problem, the new drop off location was supposed to be done via the phone or app and I didn't know that. That was an absolute mess. Took over an hour to get it done. Was on hold with uhaul for 25 minutes. Brutal. Third problem is I disputed my final receipt and sent an email to the email I was supposed to send it to. It's been a week and I've got ZERO response. I don't think uhaul cares because they got my money. They have zero interest in trying to make it right. It blows my mind that there are companies that function like this and are still open. I won't use uhaul again because of this experience. The no response to my concern is the icing on the cake. What's funny is below this comment box I'm typing all this in there is a â€œif you need a response from us click hereâ€. What's the point if you won't respond anyway?
Moving Truck Rental in Texarkana, AR at Jefferson Mini Storage
Moving to or from Texarkana, AR 71854? Get FREE truck rental rate quotes at Jefferson Mini Storage.
Get FREE moving truck, pickup truck and cargo van rental quotes at Jefferson Mini Storage
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Texarkana, AR.
Cargo vans and pickup truck rentals in Texarkana, AR
U-Haul cargo van rentals and pickup trucks in Texarkana, AR are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Texarkana, AR 71854. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
We got sent back and forth from one drop off to another since the location had too many trucks. But other than that is was fine.
When a customer rent your equipment in one state you should stay in that state for pickup. Or let it be the customer's choice to stay with your company. I didn't appreciate having to pay the higher taxes in Arkansas, which changed my pricing tremendously. And the location was 15 to 20 miles from where I lived. Bubba Green was only a mile and in Texas the location choice. The location was great for someone in Arkansas.
Manager cursed me
This location did not have the truck outside the gate waiting for pickup. The key was not inside the box indicated on the pick up instructions. Waited over an 1 hour and a half when my original pickup time was 8AM. I left the lot close to 10AM. Good help is hard to find. I suggest new employees at this location. Will not use this location or Uhaul again. I also order a dolly and it was suppose to be inside the truck. It wasn't.
Not give me a truck that breaks down and almost kills me.
When I receive the truck it was on empty. I didn't know how much I would need since I was going to Dodderidge. I put $75 dollars in gas to fill it up. After going to Dodderidge loading than going to storage it was still on full when I dropped it off. Morgan the manager gave me an 800 nbr to call to get my money back. The truck should not have been on E while picking it up. Morgan explained that whoever checked them him lied regarding gas and who knows what else. My experience with Morgan and Brock were outstanding. Great selection in employees.
Unprofessional and unorganized.
Billed for pads and dolley. Not in truck. Right rear view mirror broken. Changed rental to seth boyd and never called me back.
Everyone was very nice and helpful
I rented a 6 X 9 trailer which did not have a jack on the tongue. I had to disconnect the trailer on Two occasions to adjust my hitch and had to use the jack in my truck. All trailers should have a jack installed to assist with this.
clean truck, quicker service when returning,
Many make the computer system easier.
Usually they are very good at checking the equipment out. When I picked up the Trailer the employee just left me to hook it up and didn't even check to make sure the lights worked. I knew what I was doing , but not everyone does.
It would help it the payments were to stay at the same rate. In stead of reducing every so often, of $10.00 extra monthly fee.
I reserved a truck from one location. They called to see if I can move my reservation up 30 minutes. Absolutely, no problem. But then they moved my reservation to another location without telling me. So I go to the second location (after calling to confirm my first location reservation)....they have no trucks. So I'm off to my THIRD location- and already an hour behind schedule. I get to the third location and there is no reservation in the system so they have to redo all my information. Truck is beat up and dirty inside. Gas gauge was said to be on 5/8 tank. When I started it up, the meter was touching the 1/2 tank mark. I was already behind schedule so I left it alone. I'm sure there are other moving trucks I can rent for the rest of my move. Very disappointed!
The staff at this location was great, from there greetings and timely customer service. Would definitely recommend them to family and friends. Great service. Thanks.
Rent or sell some type of clamp to attach tie down straps to side rails to assist in securing contents. Everything else good.
Attendant was very helpful and informative. Nice young lady. I don't know what could be done to make the experience better. Service was quick and efficient with no hassle during rental or return.
Stormi, the woman who rented us rhe U HAUL was amazing! Knowledgeable, courteous, and very helpful.
Overall experience was good. Employee was willing and able to answer any and all questions. I was able to book the u-haul on both dates that I needed it, and found the having the u-haul to be very helpful and worth the money.
Rented truck for local move, low oil and two flat tires had to go to different location for tire issue took over one hour of time and when moving everything in one day was very inconvenient, no discount for their lack maintenance!??
Tell customer if they run the card 2 twice u can't get money for 7 business days
Very helpful staff and the check-out/return process was super fast. Rental was for a non-profit and getting the sale logged as tax exempt was a breeze.