First, the wait time was very long. Only one person checking in customers picking up. Our pick up time was 10:00 am and we did not actually get our trailer until approximately 10:40 am. The trailer did have ants in it and had been sitting in a field for awhile. Just not a great experience overall. The wrap on the outside of the trailer was peeling off, so from an advertising standpoint if I saw it out on the road I would not be impressed or influenced to rent an U-Haul. Definitely, could use a refresh from U-Haul. The trailer did get us to and from our destination.
Russell C
Payless Storage 2 LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Texarkana, TX 75503
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Top notch facility!!
Trevor WRental process was easy, did mobile check in, thankfully the office was open to turn the lock in. However, the truck was not clean on the inside, there was dog hair inside the cab. Also, the trucks low fuel light came on after pulling out of the parking lot.
Angel VThanks, ya’ll are great!
ROBERT WThe construction around it made it inconvenient but that is no fault of theirs and hopefully they will have that corrected soon.
Kenneth S