Tires had very low tread.Brandy B.
Moving Truck Rental in The Plains, OH at C&E True Value
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in The Plains, OH 45780
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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The workers were impolite, unprofessional, and lacked safety standards for COVID.Andrew D.
This was not the first location I had a rental booked at, but they came through on a holiday weekend on two hours notice with a truck when my original trailer I booked in another town wasn't going to work out.Kaitlin O.
Drop off went fine and easy.Maya S.
Very easy return.Phil U.
I don't know of any improvements that could be made excellent experience all the way around!!GREG J.
Very professional and good to work with. Thank You!!Jennifer M.
Very helpful and accommodating!David L.
This place was excellent. What wasn't amazing was the fact that i had scheduled a 15ft bus atleast a week ahead of time and didn't receive that option. I received a text the day before rental day changing the location (making it much harder to get to instead of the town i was in). It was moved to 1353 CANAL ST in NELSONVILLE. What a joke. If you rent on a Saturday or Sunday this person will not show up. I was paying people 20 dollars an hour... for me to waste 1.5 hours to not get a truck big enough. This caused me to make 2 trips. So on top of moving i had to drive 6 hours instead of 3. I was impressed by how Uhaul handled this mess up. I implore you release your contract with this owner. I saw the reviews on your own website about this location and they are awful and accurate. The truck (the one we needed) we could clearly see was filthy. The parking area was muddy. Luckily the contract you have in Plains OH was fantastic. They even guessed what my problem was/the town i had just came from. They were honest and tried to get me out of there asap. The representatives i spoke to were fantastic. Seriously every encounter i had (minus the no call, no show) was great. Even dropping off the truck. So just a summary DO NOT RENT FROM NELSONVILLE OH on Saturday or Sunday. The owner makes his own hours on those days as we were told in The Plains OH. Dont be like me and waste so much time and a ton of money. As i went over my mileage because i had to make 2 trips.Allison A.
Honestly was easier then I was thinking it would be. Pretty simple, easy and quick.Brian P.
I was supposed to pick up a trailer at another location they weren't there. When I got to this location the cashier and floor employees were arguing over who was going to help me I had driven 4 hours to go to Jones and no one was there then I went to this location and felt unwanted. I should receive a huge discountcheryl W.
Improve on the electronic pick up did not work for meScott D.
Have a fee for a few hours over instead of paying for a whole dayZach L.
C@e hardware store a great place.5 starsDavid M.
Trailer was dirty with hay and wire inside along with muddy footprints. Although I had requested blankets, none were available.Robert P.
The trailer we received smelled very bad inside. I must have been used to haul farm animals or manure. We did not know this until we opened it at the loading location. When we called they said they did not have any other trailers. Our belongings smelled when we unloaded them. Very unsatisfied.Kevan A.
My issue is that we first reserved a 17' Truck from the location on E State St. Then was called to say they only have a 20' and I said that's fine as long as the price didn't go up. Then Uhaul called and said they only had a 20' truck in Nelsonville and we would have to pick it up but it'd be a flat rate of 89.95(already up 20 dollars from our first reservation). We wanted something closer so asked about 15' trucks closer. There was one in the plains we could use and everything seemed fine until we then got a receipt for 147 DOLLARS! The lack of organization is appalling. I would like to get a refund of 57.05 for the excess amount you charged after telling me the flat rate would be 89.95. Thank youRussel C.
We reserved blankets and an appliance dolley. Neither were there.Susan Q.
Was never told about the fuel. I think I put 15 miles in the truck for a local in town move and was charged for a full tank when the gas was pretty much the same when we pick it up. Was not a full tank at pick up. When we checked in it took 45 min with no one around because the local rep didn't have computer service. They also didn't have any blankets we requested online. Also, this location was not the closest to the one I picked online when I requested a 17' originally. They offered a 20' upgrade for no charge but I only used a 15' because that's all I needed. Not a good experience at all.Neal G.
The vehicle was filthy and smelled.mike F.
The staff at C&E True Value was very helpful and friendly. I will rent my Uhaul equipment from them again.William L.
My overall experience was terrible. I reserved a 20ft truck with appliance dolly for belpre ohio. Received a call a day before pick up only to. Be told that they did NOT have my vehicle! I was told I could have pick a 20ft up but it would be at 330 in a further than acceptable distance. Then was told i could have a 26ft vehicle for the same price and at 11 on the day of pick up. Not acceptable. It was bigger than the loading space would fit. Ended up get a 20 ft without an appliance dolly 45 miles away from needed , picking it up on way to loading location. They did give me the 45 miles and an extra day.( i didn't need it) . This was the worst experience I have ever had with Uhaul. I have always used them but with this experience,,, I am rethinking my next moving truckAngela W.