Quick, polite and efficient.Dennis W.
Friendly Auto Gallery Of Toccoa
(U-Haul Neighborhood Dealer)
Toccoa, GA 30577
- Mon–Fri9 am–6 pm
- Saturday10 am–6 pm
- Sunday1 pm–5 pm
Services at this Location:
One-Way and In-Town® Rentals in Toccoa, GA 30577
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- 3.0 Average Customer Rating
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The day I rented the truck @ Friendly Auto Gallery in Toccoa,GA, i was not sure what return location was closest to my sister's home, the representative in Toccoa â€œsaid I could call U-Haul & let Uhaul know what return location that was closest to my sisters home. When I call U-Haul customer service, I was told I could extend my return date, but not the return location. I am not pleased with U-Haul's customer service. If I move again, I will rent from Budget.Pandora C.
This location overcharged us on mileage. We only drove 26 miles ($20) but they charged us for 59 miles ($46). Trusted them when they said they'd write down the mileage. If you rent from them, make sure you are with them when they write your final mileage because they will lie and over chargeBrett W.
My order was actually screwed up. I went there to book for a one way use but they booked it for an intown use. I even made small talk with the clerk and asked where I needed to drop it off in my hometown. I didn't realize the mistake with the booking till I called Uhaul to drop it off. The next day I had to call Uhaul again to correct the mistake, which they did and financially favored me, which I'm thankful for. Other than that, the experience was positive.Lance O.
No one was even at the location until 45 minutes after their posted opening time. Truck had no gas in it and then I get told I'm going to get charged $30 if I bring it back with less than 1/4 tank so you're welcome for the free gas. Uhaul customer service reserved two different trucks in two different towns at two different times when I was very clear with them over the phone about what I needed. The whole operation is a mess.John Y.