Empire Car Rental (U-Haul Neighborhood Dealer)

Empire Car Rental (U-Haul Neighborhood Dealer)

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Address

186 Mulock Ave
Toronto, ON M6N3C8

(416) 532-9191

(Keele & St Clair)
Driving directions

Features  

  • 24 hour dropoff

Moving Truck Rental in Toronto, ON at Empire Car Rental

Moving to or from Toronto, ON, M6N3C8? Get FREE truck rental rate quotes at Empire Car Rental. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Toronto, ON will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at Empire Car Rental

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Toronto, ON.

Cargo vans and pickup truck rentals in Toronto, ON

U-Haul cargo van rentals and pickup trucks in Toronto, ON are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Toronto, ON, M6N3C8. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Toronto, ON, reserve a van for your moving needs from Empire Car Rental!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

Brian M. on 8/22/2016
Rating: 2 out of 5 stars

The location appearance looks like a vacant lot with cars/trailers stored there. It was not a very customer friendly place to do business. Fortunately, the UHaul employee made up for it by being very professional and efficient.

martin w. on 8/17/2016
Rating: 2 out of 5 stars

Cab needs cleaning - seats were clean but the dashboard was very dirty. Unlikely to use u haul again because a change of two hours to my booking turned a 'confirmed' booking to a 'not confirmed booking' one message not returned and took four phone calls to fix booking. Painful experience.

caleb h. on 8/8/2016
Rating: 3 out of 5 stars

The overall experience was poor. It took a while to book, because I tried for hours to book on computer, and in the end the website couldn't complete the booking. I phoned. It took me a long time to get a guaranteed booking at the location. I had booked a 20' Truck, and got time and location moved outside of possibility. Then I got a conirmed booking at this location. It was fine and the truck was ok, but I had to wait in the office, dealying my pickup and there were no dollies available. I had to go to a different location and rent dollies from them. All of this delayed the move, and I lost over 1/2 hour which means that I still have things in the old unit to move. Condo moves run on tight schedules because we have to book elevators and labour for distinct times. There should always be enough dollies when booked, there should always be more than 1 staff to assist someone under tight timelines.

Kimberly W. on 8/4/2016
Rating: 3 out of 5 stars

this rental was a nightmare. first it was to be for Tuesday night one way rental, the location is open until 7pm- the pic up is scheduled for 630. I am driving from Toronto to Barrie for the pick up. I am about to leave at 430 when I get a call saying they are closing at 5pm. I have already made arrangements and now have to change everything until the following day which is totally not convenient now. I then have to re-rent at the same location for a noon pic up. I call and say I will be late and arriving around 1-130. I arrive at 1245. there are other people waiting and the office is closed the other leave and I am forced to wait until 115 when finally someone arrives. Frederic is at least pleasant and apologetic but I was not impressed with my u haul experience over the past week. It is not only this location the whole situation has been terribly stressful.

Andrew C. on 8/2/2016
Rating: 2 out of 5 stars

It looks like an abandoned lot... once full it was nearly impossible to drop the trailer

Iury S. on 8/2/2016
Rating: 1 out of 5 stars

The problem with this location is that they NEVER pick up the phone. I tried calling them multiple times since 9AM to all of their listed numbers and couldn't reach anyone. Even left a message on the voice mail but to no one returned. I needed to talk to them to let them know that I would be 1h late and it was really lucky for me that they still had something when I got in. The next customer that arrived after I did had the same problem but he wasn't so lucky. If they demand that you call to inform that you'll be late, the least they could do is pickup the damn phone.

lauren f. on 8/2/2016
Rating: 1 out of 5 stars

The location is actually a junk yard at a dead end with minimal signage to find the place. The booking system was down when we got there so the attendant had to write down all my personal and license info. Closest washroom is the McDonald's across the street.

Michael Y. on 8/2/2016
Rating: 2 out of 5 stars

When someone makes a reservation for some equipment it is usually assumed that the person doing the booking obviously needs the equipment for the job they are about to do, I had to move apartments and had reserved online a van and a furniture dolly, when arriving to pick up the vehicle I was told, "yeah sorry all the dolleys are gone", I replied I had one reserved and booked to which I got a reply thick with attitude, saying they are first come basis. I was unaware that's how a reservation works in this country.....needless to say I had to make do without and the job took twice as long. I hope you fix this as it made a simple job a lot more difficult and time consuming. Regards Mick

Greg R. on 7/29/2016
Rating: 4 out of 5 stars

The final price was what was estimated, but there's a $1.25 charge that is not explained anywhere

Stephen S. on 7/27/2016
Rating: 5 out of 5 stars

Give'em to Fred. Fred is awesome!

Amanda J. on 7/20/2016
Rating: 2 out of 5 stars

This location is actually kind of frightening. It is an abandoned parking lot filled with potholes. I would not recommend this location to anyone as it does not feel safe.

Nina M. on 7/18/2016
Rating: 3 out of 5 stars

It would be good if someone was there to do the rental contract at the time specified. We did it over the phone which was quick and painless but also felt a bit sketchy. It did however, all run really smoothly so thank you for that.

Cheryl K. on 7/13/2016
Rating: 4 out of 5 stars

We were just a little concerned there was not too much light in the lot when returning the trailer after dark but other than that it was good with knowledgeable staff.

ZAMIR C. on 7/12/2016
Rating: 4 out of 5 stars

Fix the drive way and entrance road !

Mark P. on 7/9/2016
Rating: 3 out of 5 stars

Thea area around the rental yard has quite a bit of litter on the ground.

Stephanie M. on 7/5/2016
Rating: 4 out of 5 stars

The location was fine, but I originally rented from a different location. UHaul called me the morning of my move to tell me that the truck was no longer available at that location. I had to drive an extra 8 km to get the truck. I had great customer service along the way, but there should be a guarantee on location when you book the truck in the first place.

David A. on 7/3/2016
Rating: 4 out of 5 stars

Great staff... great locatipn . Bery c9nveniwmt and fair price...I have used Uhail 3 times in last year. Always good

roxanna w. on 7/1/2016
Rating: 2 out of 5 stars

This was a very sketchy location. The truck was not very clean (e.g. nut shells were on the floor near the seatbelt so I didn't want to use the seatbelt in the middle). However the location functioned - I.e. it got the job done.

John C. on 7/1/2016
Rating: 3 out of 5 stars

The U-Haul agent was well prepared, knowledgable and polite. The 20 ft truck was in perfect condition, clean inside the cab, but very dirty inside the truck.

Douglas H. on 6/28/2016
Rating: 1 out of 5 stars

Clean your trucks Accurately measure the fuel level before asking customer to sign contract Do a walk around of vehicle with customer to ensure everything is in order Have a phone number at the location that has a voice mail set up or where someone actually picks up the phone Actually give me address of where I am dropping off vehicle.

AMANDA PATTENDEN J. on 6/25/2016
Rating: 1 out of 5 stars

We were moving from Newmarket to Toronto with a 20 foot truck and originally picked this location for drop off. In the morning while we were loading the truck I got a phone call sending us to a different location (the one on Weston Road) and was told our drop off spot was written down and confirmed for that location which was no big deal. We finished our move and brought the truck back to the newer location and upon arrival were told that there was no room and sent us to a different location. This was annoying because we're not used to driving in Toronto, especially not with a big moving truck but we were okay with it. As we arrived at the second location we were sent to, which was not easy to get to at all, they also told us there was no room. At this point it was getting late in the day and we had been moving all day so we were tired and this was very annoying as well. They then told us to take it to the ORIGINAL location that we signed up for, which was even more difficult to drive to. After driving around trying to find this location (as well as driving from one uhaul to the other for a couple hours) we finally found the location. Once we arrived they also told us they didn't have enough room and tried to send us to one of the other two locations again which was absolutely ridiculous. Eventually they took the truck in after hours of us driving around, as well as putting extra gas in the cars. This was all very annoying but it was whatever. A few days later I got a bill in the mail charging us for extra gas as well as extra mileage which is complete bullshit because we put extra gas in the car in the first place and it was UHAULS fault that we were driving around extra and all over Toronto. I am completely appalled by the fact that they billed me extra for this and think that it is very unfair, especially since the lady at the final uhaul told us we had 'plenty of gas.' I truly hope I do not have to move again so I don't even have to think about dealing with uhaul ever again.

Annie W. on 6/24/2016
Rating: 2 out of 5 stars

The van we rented was in such poor conditions that every time we hit a bump in the road I prayed the car wouldn't fall apart. I've never been so anxious in a moving vehicle in my life. Please do something about the suspensions to make for a smoother ride.

Fernando R. on 6/24/2016
Rating: 1 out of 5 stars

First and foremost one should be able to return equipment to a close location. I had one a few blocks from me and couldn't return there. Then someone from U-Haul changed my drop off location w/o my authorization to a further away location and it was a waste of my time on the phone to correct your mistake. They lied leaving message saying it was closer to me. Second the location I returned is a real dump. And the attendant (wearing shades) did not cared, was not helpful and wasn't friendly. He basically sat and didn't looked at me.

BLAZING K. on 6/21/2016
Rating: 5 out of 5 stars

Great spot...good service

Emily I. on 6/20/2016
Rating: 4 out of 5 stars

This was the second time I've picked up a rental from Empire Car Rental - great service, very friendly & knowledgeable. The rep was able to make a quick change to a smaller truck which was great. Would recommend to friends/family.