My truck was low on gas, smelt like cigarettes and the parking brake light was flashing the whole drive basically just beeping. Was only offered a $10 discount.. terrible experience for a customer that gets trucks all the time
KEVIN P
Empire Car Rental
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Toronto, ON M6N4Z7
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The inside of the truck had not been swept. Wasn’t a problem but I always clean the truck out when I return it and want to pick it up in the same condition
KENNETH KPerfect
MOHAMMED AThe representative was very rude and disrespectful on the phone with me on Friday around 5:35pm and l told him that l will open a complaint against him and he said he don’t care and hang up the phone
LUCILEI SWe had a 9am pickup time which was before the store opened at 10am. We chose the 24/7 pick up option, however upon picked up the truck we were given was blocked in my other trucks so we had to wait until 10am until staff came to the location. They told me that they called the day before to say that “this would happen” but they actually only called to ask if we could come at 10am because that’s when they open and I said we want to do to the original pick up time at 9am and they told me no problem we’ll set it up for you. They were rude and not accommodating. The truck also needs maintenance. The shifter was extremely loose.
Cara P