I did not expect the additional charges.
James S
Evergreen Gas Station
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Towson, MD 21286
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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The equipment should be cleaned, it was quite dirty inside. They tank was not full. When I picked it up the individual signing me out was unfriendly and kept waiting on other people who came in after me. It was difficult to find the truck and the area where it was parked was not convenient to get the truck out and in. Because there were issues with my original truck I was told my milage would be free but he charged me for mileage. The communication of the UHAUL 800 number and the pickup locations needs a lot of improvement. I had to call the 800 number and they tried to help but when I went to my original location they did not have the correct vehicle ready. The UHAUL app is very difficult to use and navigate.
Corrie OI had a small issue with my bill, but I was able to quickly get it resolved. Overall very happy with the transaction.
Donald TI was charged for missing equipment, that I returned.
Bernard DIt would be helpful to have one of those tow dollies to move the trailer as well as to assist in removing it from the hitch. It was very heavy and kind of dangerous to do this by myself.
Joseph J