Simply because your website "uhaul.com/share" was inoperable and could not verify my location, (and yes I did have cell phone coverage and my location was turned on) I was charged a $20.00 â€œconvenience fee"? Your uhaul representative told me that it may not work, (the website) in which case just to leave the contract so she could update it in the morning. She DID NOT tell me about my being charged a $20.00 fee for this "convenience", a "convenience" that came due to your faulty website!
Moving Truck Rental in Traverse City, MI at Ace Hardware
Moving to or from Traverse City, MI 49685? Get FREE truck rental rate quotes at Ace Hardware.
Get FREE moving truck, pickup truck and cargo van rental quotes at Ace Hardware
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Traverse City, MI.
Cargo vans and pickup truck rentals in Traverse City, MI
U-Haul cargo van rentals and pickup trucks in Traverse City, MI are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Traverse City, MI 49685. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
The truck was in such poor condition that had I not had years of experience, it would have been unsafe to operate. Had I not been committed to a load and unload time I would have turned around about 30miles out. I left a letter of explanation with the rental place ( Sent your Headquarters). I expected a discount but was told it had to be through you. They told me the unit would be removed from service until repairs were done. I trust this is the case. Thank you for your, looking forward to a response.
The UHaul team at the Chum's Corner Ace Hardware is outstanding. Very helpful, professional and organized. Thanks Jack Traverse City, MI
Nothing. Everything was ready when I arrived to pick up my van. Service person was efficient and friendly. Overall great.
Great location, best I've used
Replace tires. Starting to look worn.
Great experience. Staff was friendly and helpful. Will use this location for future rental needs.
Employee Dave was very friendly and helpful!
They are very busy so I had to wait a while for a callback. But they are busy because they are very good at what they do. Excellent professionalism. My first time renting and they were thorough with me on what to do. Thank you.
Overall it was a great experience and I will continue to use U-Haul trailers. I wish the trail had been swept out though
Nothing! Awesome customer service, professional and extremely easy.
Dave was outstanding to work with!!!!
You were great. Easy peasy...
Not being able to adjust your mirrors is definitely a safety hazard. You can tilt them up and down but not in or out due to them being torked down do tightly with an Allen screw. If an accident would accure due to lack of visibility from not being able to adjust the mirrors you would be liable even if the renter didn't apply for the insurance. Just an observation.
Thanks for getting me the van for the weekend! Christina
Great customer service and friendly folks!
I tried to follow the emailed request to complete on-line check-in and as very frustrated with it. It was asking me to upload a photo and would never complete the process. When I wanted to go back one page, it would make me start all over. Your IT department needs to make your site more friendly.
Very nice experience recently. I usually rent weekly.
Super easy transition. Checked the truck and off I went.
Get the online stuff working properly. I did my order online and had it set for mobile pickup. Got to the truck and went through the steps to pick it up, then it prompts me to take a picture of myself....pushed the take picture button several times, went in to the camera on my phone, tried everything multiple times and had no luck. Had to go into the store and take care of the process because I couldn't get past the take the picture screen. Had the same issues when returning the truck and was prompted to take a picture of the dashboard showing mileage, that didn't work either. Very frustrating! If you are going to offer services on mobile devices/internet...it'd be great if it worked. Pissed because I got charged an extra $20 despite returning the truck and hour early, couldn't go inside to check out because the hardware store was closed and couldn't get past the take the picture of the dashboard on my phone part....so got charged the extra $20 because the hardware store had to do it manually the following morning. Great service at Ace Hardware, they were very helpful but that mobile pickup/drop off sucks.
Get David to work with them, he's excellent!
My reservation was changed by staff here after I made it online. Be careful. People make mistakes. Check and recheck dates, times, size of vehicle, etc. My plans had be changed.
Returned truck when business was not open so didn't have direct contact with anyone.
Dave is fantastic & great for customer service!