Did not have plugs for trailer electric and good not take my $20 uhaul coupon.frank H.
On Top Towing
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Troy, OH 45373
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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I reserved a 15' Uhaul and when we got to the place in Piqua there was NO ONE in the office to give us a key. We called and spoke to someone and they redirected us to a place in Troy. Already annoying. Told us that we would get an email that would allow us to get the key and pick up the truck. Never got an email and she never called us back. Got to the new location and once again NO ONE in office. We had to call Uhaul AGAIN in which we were finally successful in getting a lockbox key except it was for a 10' truck because that's all they had. We specifically asked if we were able to drop the truck off at a different location and was told YES. Here to come I'm getting a call that the vehicle was not dropped off in correct location and i'm getting charged for it. I then call Uhaul for a 3rd time and speak to a high representative and was told that all they can do is listen to the calls and that I have to wait days before they will know. This is absolutely ridiculous and I have never had such poor service in MY LIFE. And this isn't for this location specifically this is to Uhaul as a company. I don't know how you can make this many mistakes and I am not given any reparations for all the trouble. I will NEVER use this company again.Lane R.
The parking lot is small and not much room to back a trailer in with the curb to the highway but it worked. Maybe harder if the lot was fully.MIKE W.
Easy simple drop off.douglas G.
Give correct pricesAngela R.