Picking up the truck took 30 minutes and then the truck had stuff in the back I had to have removed, a pallet and a couple bags of foam. The truck had a check engine soon light but ran fine it seemed. I drive the truck like 10 miles and out $18 in gas in it so the gas tank wasn't exactly full. I know the person working there was doing the best they could and picking up at open creates opportunities for lots of distractions of various things going on. It felt like there was an issue with my reservation that I had done on the app. I wasn't able to get everything done that I needed to with the loss of time. I'll just go to the location on 6th Ave like I have in the past.
Mathew B
Town Center Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in University Place, WA 98466
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Web hours say the close at 3 so you can’t pick a time to pick up or drop off after 2:45. It’s an actual storage facility that’s helps U-Haul and they close at 6. The guy is really nice and told me they close at 6 so I got the U-Haul back a little later. They charged me for safe move and I know I would never purchase additional insurance since we were literally driving las than 20 miles total
Lori OThe 15 foot truck I received was excellent. It handled very well on the road and was more than sufficient for moving our property from Canada to the United States. The loading ramp made it easier to load and unload our belongings. Thanks! To improve the service I would recommend including cruise control in the vehicles. It would help eleviate leg fatigue while driving long distances. Also having a digital console for radio, GPS, and Bluetooth connection would be really good too.
John FHad truck for 4 or 5 hours left more gas than I had received the vehicle with Fk them
AMOS DKind and helpful. I will go to this location when I need to move next time.
REBECCA W