Keep up the good work! Thanks for always having a good selection of trucks.
DANIEL P
Motuzas Automotive
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Upton, MA 01568
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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GREAT! Communication was fantastic, Van was so clean and perfect for my needs. Be aware the milage adds up so the 19.99 rate does not include miles. Paige Lind
Paige LFriendly, expert service!
RONALD BSo I showed up to pick up my reserved van, and it was not their. The previous renter had not returned it at 9:00 AM, and claimed they had it until 9:00 PM. No from Uhaul had contacted me even though the issue was known from the day before. They sent me to a different sight about 15 min away, but was closed and I had to go through the app. Also, they had no vans, so I had to get a truck (I was given the same price, which was nice, but I didn't need a truck, and was less comfortable driving it). The app was not clear, and the support person from Uhaul wasn't able to help me with the issue. At this point, it's an hour passed when I should have had my van. I get transferred to another help number, and I am put on a 30 min hold. My son is with me, and originally he was going to help me with part of the trip, but now he had to leave for work, so I had to bring him home. So I finally figure out the app on my own (horrible UX by the way; I am a software QA tester, and not good). I go back to the place and pick up the truck. So, by the time everything is done, I have the truck 2 hours late and I had to carry a mattress an box spring down stairs on my own. While they did get me in a vehicle, the communication, tech support, and general experience was not really acceptable.
Shawn AEverything was perfect. Highly recommend Motuzas for all U-Haul needs.
JOSEPH B