Terrible communication/ I went to the location to pick up my rental truck to find out that my rental truck was actually at a different location. When I asked the front desk person "why they didn't communicate that information me?", his response was, "we see the comments that the unit was dropped off at a different location, but the customer isn't able to see those comments. We forgot to pass that information to you". At that point I was already 30 minutes into my rental time, sitting at the wrong location without my rental truck. When I asked the front desk person "what you guys can do for me to recover the time I paid for and wasted here or offer me a better experience since you guys didn't communicate with me in regards my rental unit?", his response was, "we can't do anything because this a new facility and I don't know what I'm doing". You guys need to step you game up and offer a better service, coming from a guy who deal with customers on a daily basis. Terrible job by uhaul.
Moving Truck Rental in Valley Park, MO at Valley Park Storage
Moving to or from Valley Park, MO 63088? Get FREE truck rental rate quotes at Valley Park Storage.
Get FREE moving truck, pickup truck and cargo van rental quotes at Valley Park Storage
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Valley Park, MO.
Cargo vans and pickup truck rentals in Valley Park, MO
U-Haul cargo van rentals and pickup trucks in Valley Park, MO are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Valley Park, MO 63088. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
Agent did not know how to execute the contract. So we decided to just have me take the truck and resolve when I returned it. Agent spent almost an hour trying to get the key out of the lock box with no success only to have to cut the lock and then find out the key was not even in there. Then when he found the key, the truck's battery was dead and had to be jumped. So what should have taken about 10 minutes took a hour and half of wasted time. When I returned the truck he could still not print out my contact and cost I was being charged, so I left hoping the final bill and what I was charged would be accurate.