Over charge, not enough explanation, rude, very not professional at all.Paul B.
Moving Truck Rental in Van Nuys, CA at Philip Shell
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Van Nuys, CA 91401
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 3.0 Average Customer Rating
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Yalls scheduling system and customer service needs help, really bad. After taking with various employees and being re routed w my rental, the last guy who helped did better than all who serviced me. Not the shell station, it was the Shermanoaks under the fwy station that fixed it all. That guy was phenomenal!!!Armando O.
The guy at the gas station was so nice but please please wear a mask. He was not wearing a mask and it made me nervous.Aidan N.
The equipment seemed to be fine. No Covid protocols taken meaning no wiping down in between customers. you don't know how long it was between you and the last person and the guy who is renting it did not give a damn about you or the U-Haul or Covid because he couldn't even be bothered to put a mask on and was rude. I would not recommend renting a U-Haul from this guy ever again. Terrible experience and I probably will never rent a U-Haul again. Get it together people. Have some standards. it can't be that hard.Rebecca C.