The smell was unbearable on the cargo side
DIVAKAR M
Niks Smoke Shop
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Vancouver, BC V5V3C6
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- 2.5 Average Customer Rating
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How U-Haul Reviews WorkThe worker is lazy foremost, he changed my insurance coverage when I opted not to have one on my online check in without asking me I don’t know why, which I am still waiting for a refund for, the truck smelled bad, its 50% mechanically unsound, and not safe to drive. This place is just reckless and careless.
Hamzeh FTruck was physically clean, but there was a garbage smell
Meredith BTerrible experience and I would not recommend it. The attendant was unfriendly and didn't explain anything, making the process very confusing. As a first-time renter, I had no idea about the fuel rule, which should have been clearly communicated. They didn't even ask to see my ID. On top of that, the truck was extremely dirty and smelled awful. Very disappointing.
Mateus GYour APP is terrible and nothing worked. Thank goodness the person working at the pickup location was so helpful. Please fix your APP as the rest of the Uhaul experience is amazing. Every time I move I’m amazed at what you guys have come up with that’s new. Love the storage space option and the bins to rent gonna try that next time
Margarethe A