fast check in and check out
ANDREW H
Dunbar Mart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Vancouver, BC V6S2G4
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
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Staff were great..usually people who are renting vehicles are in a hurry and don’t want to waste time checking over the vehicle..the vehicle I used was in very good shape..so I didn’t have to waste much time..it would be nice if someone could go over the van first and put down if there was anything wrong with it..the pictures are a good idea..but it possible that I might miss something.
Edmund MAgent does not know what he is doing. Took a long time to get the Keys and Load the uHaul System.
CHUN LWe requested moving blankets on the reservation but was told there weren’t any when we picked up the van (they didn’t seem to have moving supplies). It turned out we didn’t actually need them but advanced warning would have been nice. The van was clean, new with low mileage - loved that! They were very efficient with the pick up and return and helpful answering any questions (great spot to get amazing road trip snacks too). I would definitely pick up at this location again. Be sure to set up your details in the app (and add all drivers) in advance. It saved us a lot of time and helped the process go smoothly.
Lara AI recently booked a U-Haul van for a 4 PM pickup, but the previous customer returned it 1.5 hours late, forcing me to wait around the pickup location. When I called customer support, I was offered a $50 reservation guarantee as compensation, but it was not applied to my invoice. After returning the van to the same location, the staff forgot to register it as returned, leading to further hassle for me as I had to call U-Haul customer service the following day. Additionally, I was incorrectly charged for 116 km when I only drove 20 km. Overall, I am extremely dissatisfied with the service and the poor customer support.
Ludovic E