Great customer service!James K.
Moving Truck Rental in Vancouver, WA at West Coast Self-Storage Of Padden Parkway
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Vancouver, WA 98665
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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Everything was great, but I was supposed to get an email receipt and did not. I checked my spam.Jeff T.
Very accomodating. We had to rent a truck for two days and then discovered we needed a third day. The trucj we had was already rented but they had another one lined up for us. Would use them again for truck rentals.Rebecca M.
The locations charged me for the dolly and furniture pads, even though I didn't use either. They said the tamper tags were broken, but they had already been broken when I picked up the vehicle.NICHOLAS J.
The front desk clerk was friendly and helpful. She was clearly passionate about ensuring excellent customer service.BRENNAN B.
This was honestly the fastest experience I've ever had with uHaul and will rent a truck from this location if the need arises againBENJAMIN NELSON S.
This was an easy transaction. Everything went smoothly.Heather M.
Parking for both personal vehicles and rental trucks is limited. Though it was sufficient I could see this being an issue on busier days.Jessica Z.
Met Ben your rep there by chance . He was very helpful and turned the situation around to where I may use I haul againPatty C.
Great place to go they were ready & Quick When I brought the Truck back they came out & said your good to go Thanks Yolanda HYolanda H.
We dropped off the truck and put the key in the drop box. We used 3 extra miles and filled the gas to match the tank at 3/8 of a tank. This location claims the gas tank was at 1/4.. Being charged $30.00 to fill and then $34. 00 for the gas is ridiculous. My advice to people is take a picture of the gas tank before and after. You want people to do online check in and out because of Covid 19. Then don't over charge your customers.BETSY R.
Miscommunications with staff. Did not get the truck that I was promised over the phone. I paid and checked in online, and the employee then told me I needed to pay again in person. Altogether a confusing, disappointing, and frustrating experience.Brian F.
It went good when renting the vehicle. Easy check in.James U.
Amazing service and staff :)Kristen M.
Customer Service agent was very kind.Emmaleah R.
Making pickup fasterChristie G.
You guys are great. Thank you for your kindness and understandingJAMES C.
I will be writing a review on other sites. First of all I was told to pick up from one location but I had to pick up from another location while in transit. Second I was told I would be receIving a $50 credit for this issue. I did not receive such credit. Third, I picked the location to drop off this truck when I received the truck and it change the day before. Because of the switch to another drop off location that was farther I was charged $1.73 for extra mileage. I also dropped off the truck one day earlier and was told I wouldn't receive a credit. So $90 waisted on a truck rental that could be in my pocket. I will make sure my friends and family know how bad you treat your customers.Chris P.
Nothing you guys need to improve good customer service...Thank you and keep do what you doing...Kurt W.
very pleased with this facilityNorman T.
Rate is too high! Stop ripping off the customersJeffrey C.
After uhaul highway 99 Vancouver messed up my reservation for a 6x12 uhaul trailer, Uhaul at West Coast storage on 72nd was able to make it right by getting me a 15ft cab over van for the same cost to move my belongings from Vancouver Wa. to Sandpoint ID. I would definitely recommend passing on the highway 99 location with their poor customer care and go to West coast storage uhaul instead.Tamey W.
I was incorrectly charged an extra $80, but Ben Stephens was very helpful and immediately dropped the extra charge for me. Excellent service all around!Christopher K.
Excellent and easy all a round experience.Galen S.
the gentleman at the front desk was very helpful and quick getting me into a U-Haul truck which was really clean I've been to other U-Haul places and the trucks were dirty inside and out. I was very pleased definitely will come backVINCENT Y.