I made a reservation for a 5x9 trailer. I was called 3 hours later to tell me that they don't have that after I had already reserved it so moved me to another place. My reservation was at 9. I showed up to the place and it was closed. No one answered my calls at the number. Then I get a call a half hour later from a girl laughing and saying oops we sent you to a closed location. They then switched me too another location farther away again. When I get there they don't have the trailer either. I was beyond livid at this point. Finally after showing much frustration they gave me a 6x12 but not without the guy telling me what a great deal I should stop complaining. RUDE!!!! I will never use uhaul again with this kind of treatment. I also am making sure I post this to every social media spot I'm involved in. Treating people like that is ridiculous.
Trailer Rental & Towing in Vancouver, WA at U-Haul Storage of Hazel Dell
Moving to or from Vancouver, WA? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Vancouver, WA 98665 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Vancouver, WA
Cargo trailers in Vancouver, WA are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at U-Haul Storage of Hazel Dell!
Utility trailers are perfect for towing large or oversize cargo in Vancouver, WA 98665. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at U-Haul Storage of Hazel Dell provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Vancouver, WA and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Vancouver, WA online today!
Trailer and Towing Supplies
When checking the lights on the car transport trailer I rented, we discoverd a bad wire. The U-Haul representative was able to replace it in a few minutes and get me safely on my way. Really helped keep me on schedule to pick up from the repair shop.
I rented my uhaul three weeks before I needed it. On the day of my move, I went to pick it up and was told that I should have received a call about my truck being broke down. I did not receive any call. I was told that I would be given a smaller truck and be credited $50 for this issue. I offered to go to another uhaul to get a bigger truck but was told that there were not any larger trucks. When I turned in the truck they refused to give me my $50 credit stating that â€œbecause I still got a truck and didn't have to go to another location, I could not have the credit. Absolute BS!
There was a mix up in the trailer I reserved. The definition/dimensions listed on the web site is completely misleading and false. When I reserved a 6x9 I would have expected to get a trailer that was 6' by 9' for cargo. Nope. not even close. Your staff helped me find the right combination and trailer that fit my needs and saved me a huge headache down the road.
I was charged 35$ for nothing. The website uhaul.com/share dosent properly work so i was unable to update drop n such . so will definitely not recommend or coke back again
Cruise control, give consumers the ability to use more truck shares in areas other than this facility
I REALLY appreciate Peter's help in sorting out how to get the lights to work with my tow vehicle.
I do not understand why you can't leave all your tanks full of gas so there isn't a game of trying to figure out 3/8 of a tank. Also, I was in a hurry and the first thing I absolutely had to do was gas up
I was very happy with the reservation process, the ease of picking up and returning the truck I rented, the value for what it cost, and the overall customer service at this location. I will not hesitate to use U-Haul again when needed.
General manager was helpful!
Nothing ðŸ˜„. Very excellent service. Thank you!
Peter was wonderful! Thank you!
Paperwork was messed up (I was given another van than listed in the paperwork), which caused the check-in in the evening to not go smoothly, and I ended up paying more ($5) for the rental than original quote even though my mileage used was less: no big deal in end, but deducted a star for this mix-up and this slight additional rental cost.
I have had to rent equipment 3x over the last three months. This is where I've returned all equipment and they are always efficient and kind.
1) Give the employees gloves! It is cold out and they shouldn't have to handle the metal to hook up trailers. 2) Get a new computer system that is better and make check in and out easier and faster.
great vehicle and great employees
This part of the rental was all good.
There were so many hidden fees. $19.99 rental for 6 hours cost us $87
Great service. The staff provided seamless care as I switched storage spaces and the manager is always super helpful - this is my go-to Uhaul location! They may need more staff, but they go above and beyond to make sure customers are taken care of.
The customer service at this location was great! I only have one issue with the rental. I did ask if the 15' was the same price as the 17' because everywhere else I've rented (3 different states) the 15 & 17' trucks are both $29.95/day. When I got my emailed receipt I was curious as to why it was $10 more as predicted. Turns out it's because you pay $10 for 2 extra feet of length in the back. I think that's ridiculous and I'm not sure if it's a WA thing but that's ridiculous for 2 extra feet, you have to pay $10 more for the truck. It should be like every other state that has the 15/17' truck for $29.95/day. I'd say if you're ever considering getting the 17' truck for "extra space" don't bother. Stick to the 15' so that you won't be charged $10 more. I understand that the 20/26' truck be $39.95/day. But why the 17'?? Hopefully they look at other states and figure that it is pointless to charge $10 for 2 feet.
The personnel were extremely helpful with hooking up the auto trailer I was towing behind the U-Haul truck
They are getting better!