Very nice customer service! Quick and responsive. Highly recommend.
Joel R
Streamside Grocery
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Langford, BC V9B4R2
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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I showed up 15 min prior to my pick up time. Started the pick up process on the uhaul app. Come to find out the app is junk. Go back to the website. Now my log in info won't work. Fine ill create a new one. Nope still cant log in. So i use the one time verification code. Ok now im in. See the option for pickup. Select it and it says my equipment isn't available contact uhaul. After getting disconnected during a call transfer i had to start over. The guy i got basically told me it wasn't his problem deal with the store i was picking it up at and hung up on me. (This was supposed to be a pickup without talking to anyone) Finally the store opened and they didn't know i was coming so nothing was ready I get the truck Finally and its dirty inside and out but at this point fine what ever noted it on pickup Drop off went ok. But at checkout i added not clean for next rental (because im not cleaning a truck that wasn't clean for me) it wanted to charge me a cleaning fee. Umm nope went back and changed my option. Guess the next guy will get it dirty too
Steven PAll good, thank you! And on time for the pick up truck even before store hours
georgina CI had to wait for more than an hour to pick up the equipment.
Viswanathan MThe location was not great. A convenience store where they were scheduled to close before the truck was scheduled to be returned. Also, the truck was there but not the other items we had reserved. The shop attendant had to call around to another location and we then had to drive to a different location to pick up the reserved moving items. The attendant was kind enough to discount the final invoice a bit as we were charged for the kilometres we used to drive to and from the other location. Also, the gas tank was only 1/4 full when we picked up the truck. The cost was so much higher than what we had expected….lots of hidden costs and taxes! Check the fine print! I would never rent a truck from U-Haul again.
Monica S