Located inside a single or multi-story building, these indoor units provide two layers of protection. They keep your items safe against the elements, while additional security features keep your items secure.
Indoor Storage
Located inside a single or multi-story building, these indoor units provide two layers of protection. They keep your items safe against the elements, while additional security features keep your items secure.
Small | 50 sq ft
Small | 5' x 5' x 10'
Interior 1st Floor Street Level Heated
Miscellaneous Storage (up to 2 rooms)
Free Lock with Rent Now
Rate:
$74.95
Per Month
Free Lock with Rent Now
Benefits
Receive Unit # and Access Code Immediately
Skip the Counter; Go Straight to Your Unit
Pay Month to Month
Free Lock in Storage Unit
Benefits
Reserve for Future Move-In Date
No Payment Today; Pay at Move-In
Pay Month to Month
Purchase Lock at Counter
Small | 5' x 10' x 10'
Interior 1st Floor Street Level Heated Bonus
1-2 Bedroom Home (up to 1,200 sq. ft.)
*Structural Column In Unit
Free Lock with Rent Now
Rate:
$114.95
Per Month
Free Lock with Rent Now
Benefits
Reserve for Future Move-In Date
No Payment Today; Pay at Move-In
Pay Month to Month
Purchase Lock at Counter
1 Unit Left!
1 Unit Left!
1 Unit Left!
Small | 5' x 10' x 10'
Interior 1st Floor Street Level Heated
1-2 Bedroom Home (up to 1,200 sq. ft.)
Free Lock with Rent Now
Rate:
$119.95
Per Month
Free Lock with Rent Now
Benefits
Receive Unit # and Access Code Immediately
Skip the Counter; Go Straight to Your Unit
Pay Month to Month
Free Lock in Storage Unit
Benefits
Reserve for Future Move-In Date
No Payment Today; Pay at Move-In
Pay Month to Month
Purchase Lock at Counter
Medium | 51-150 sq ft
Medium | 7' x 10' x 10'
Interior 1st Floor Street Level Heated Bonus
1-2 Bedroom Home (up to 1,200 sq. ft.)
*Structural Column In Unit
Free Lock with Rent Now
Rate:
$149.95
Per Month
Free Lock with Rent Now
Benefits
Reserve for Future Move-In Date
No Payment Today; Pay at Move-In
Pay Month to Month
Purchase Lock at Counter
1 Unit Left!
1 Unit Left!
1 Unit Left!
Medium | 10' x 10' x 10'
Interior 1st Floor Street Level Heated Bonus
2-3 Bedroom Home (1,200 - 1,600 sq. ft.)
*Structural Column In Unit
Free Lock with Rent Now
Rate:
$189.95
Per Month
Free Lock with Rent Now
Benefits
Receive Unit # and Access Code Immediately
Skip the Counter; Go Straight to Your Unit
Pay Month to Month
Free Lock in Storage Unit
Benefits
Reserve for Future Move-In Date
No Payment Today; Pay at Move-In
Pay Month to Month
Purchase Lock at Counter
Medium | 10' x 10' x 10'
Interior 1st Floor Street Level Heated
2-3 Bedroom Home (1,200 - 1,600 sq. ft.)
Free Lock with Rent Now
Rate:
$194.95
Per Month
Free Lock with Rent Now
Benefits
Receive Unit # and Access Code Immediately
Skip the Counter; Go Straight to Your Unit
Pay Month to Month
Free Lock in Storage Unit
Benefits
Reserve for Future Move-In Date
No Payment Today; Pay at Move-In
Pay Month to Month
Purchase Lock at Counter
Medium | 10' x 10' x 10'
Interior 1st Floor Street Level Heated ADA ADA
2-3 Bedroom Home (1,200 - 1,600 sq. ft.)
Free Lock with Rent Now
Rate:
$194.95
Per Month
Free Lock with Rent Now
Benefits
Receive Unit # and Access Code Immediately
Skip the Counter; Go Straight to Your Unit
Pay Month to Month
Free Lock in Storage Unit
Benefits
Reserve for Future Move-In Date
No Payment Today; Pay at Move-In
Pay Month to Month
Purchase Lock at Counter
1 Unit Left!
Rent Now to Secure Your Room!
1 Unit Left!
Rent Now to Secure Your Room!
1 Unit Left!
Rent Now to Secure Your Room!
Medium | 10' x 15' x 10'
Interior 1st Floor Street Level Heated Bonus
2-3 Bedroom Home (1,600 - 2,000 sq. ft.)
*Structural Column In Unit
Free Lock with Rent Now
Rate:
$264.95
Per Month
Free Lock with Rent Now
Benefits
Reserve for Future Move-In Date
No Payment Today; Pay at Move-In
Pay Month to Month
Purchase Lock at Counter
1 Unit Left!
1 Unit Left!
1 Unit Left!
Drive Up Storage
Located outside, drive up storage units provide customers convenience. Much like a garage at home, pull up with a vehicle anytime during access hours to quickly load and unload your possessions.
Drive Up Storage
Located outside, drive up storage units provide customers convenience. Much like a garage at home, pull up with a vehicle anytime during access hours to quickly load and unload your possessions.
Medium | 51-150 sq ft
Medium | 10' x 10' x 8'
Drive Up 1st Floor Outside Level No Climate
2-3 Bedroom Home (1,200 - 1,600 sq. ft.)
Free Lock with Rent Now
Rate:
$189.95
Per Month
Free Lock with Rent Now
Benefits
Reserve for Future Move-In Date
No Payment Today; Pay at Move-In
Pay Month to Month
Purchase Lock at Counter
U-Box® Containers for Moving and Storage
We deliver U-Box containers, you pack them up and we store them in our secure warehouse. Load at your own pace! Just give us a call when you want us to pick up or drop off your U-Boxes.
Service efficace et section entreposage très propre et spacieux.
Juste à noter du côté sécurité, ils semble que la porte arrière côté ouest est entre ouverte régulièrement. Peut-être que ceci est relié au fait d’un bris du système automatique d’ouverture de la porte de garage.
Pierre P.
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Vickie B.
|
Overall Experience
Rating:
3.0
I reserved a locker but as I got there, was informed that...
* the system was down, so they could not find my reservation
* I had booked a 5 X 8 locker, but none was available, due to the inefficiency of the computer system
* even if a price was given to me at the reservation time, since I had to take a 5 X 10, I had to pay more than the initial quote, or downsize my reservation, which was not possible
So the staff was nice but the fact that I had to go back and forth, trying a 5 X5 (too small) come back for a 5 x 10 and pay more, was not pleasant to say the least
Eric L.
|
First Impressions
Rating:
1.0
Le personnel fut génial, tout les employés à l'exception de la gérante, Tanya.
Pire experience client des 20 dernières années, rude, condescendante, avec attitude, toujours l'air frustrée etc. Tant et aussi longtemps qu'elle sera employée par U-Haul, je ferai tout en mon pouvoir pour que moi et les miens, incluant famille et amis, ne fassent pas affaire du tout avec U-Haul. Merci
martin v.
|
Overall Experience
Rating:
5.0
Merci
MICHEL S.
|
Overall Experience
Rating:
5.0
jai été déçu de voir que j’avais beaucoup d’excrément de souris en ouvrant mon locker le mois passer ...
sinon le reste etais bien
jonathan p.
|
Overall Experience
Rating:
5.0
The absolutely best run and maintained rental and storage operation I have utilized and I have used many over the years. In fact it is one of the TOP 3 rental and service experiences in my life.
Staff are kind, courteous and beyond professional, provide solutions that are outside the box. Employees go above and way beyond expectation. Always ready to help their clients and their colleagues. They are a close knit group and are like a family and they take pride in the quality of their work and in being able to provide the client a top-shelf client experience and their work ethic and dedication to the client is exceptional.
All of the above is the result of the Management group led by Tania Masse. Like any business the General Manager has to be able to get the best out of their staff and she has excelled at this. I have never seen a manager who has been able to hire great people, train staff, have them all on the same page every day they come into work and have them all buy-in to the corporate culture Tania has nurtured and embedded into the daily routine.
Under the guidance of Tania the culture is top notch and it clearly resonates with her employees in all areas of the operation. I don’t have to name the names of all the staff because the general attitude of each employee is almost identical and this positive “Welcome to U-Haul how can we help you today” and “Can Do” attitude is visible everywhere and by everyone from Management, Counter Client Service staff, the staff that clean and prepare the trucks and those that clean and the storage facilities and ensure the courtesy equipment like dolly’s are available and also to the mechanics and garage staff that repair and maintain the trucks so the client has a safe and worry-free trip.
I think I have clearly made my point of how my experience has gone since I discovered the St.Louis, Gatineau location. I will never go anywhere else for moving and storage requirements.
To provide a typical example of the work ethic of the staff member, without naming the employee, I own a Queen sized IKEA Malm bed with a clamshell design which opens up Queen sized storage under the bed below the heavy metal frame. All to say it’s a nasty, heavy and has a lot of Hex key nuts and bolts. I commented to the employee that the metal frame would need to be totally dismantled and that I had brought a manual hex key and I would be back to dismantle it once I prepped my SUV to receive the frame which was already more than full which I was prepared to do because it was after hours and obviously it was not his job to do that while his wife waited outside to pick him up after work.
Well to my surprise the employee, without being asked other than my passing comment and before I returned to dismantle the frame took it upon himself to pull out his drill driver, grabbed the 2 sizes of hex bits needed and while I was away he dismantled the heavy metal metal frame, bagged the bolts and nuts and was stacking the wooden latts that the mattress sits on.
That dear U-Haul C-level Executive Management is INITATIVE in going way beyond the call of duty and that credit goes to that employee and others that perform like that 7/24/365 in Gatineau. I have never seen that at any other U-Haul be it the corporate locations or the 𝘊𝘰-located locations inside Oil Changers or Convenience Stores most of which are Epic Failures. I now drive more than 12 kilometres bypassing 2 𝘊𝘰-located places straight to St Louis in Gatineau because I value all the values Tania has instilled in her team. Your General Manager is the hardest working person there but everyone works very hard because Tania does. Comparing Tania in Gatineau to other locations I firmly believe Tania deserves a healthy raise or at least several more percentage points on her performance management bonus.
I have great expectations for the Innes Road location in Ottawa with the new hire of Melanie who worked under Tania since Tania started in Gatineau.
Brent McLaughlin CPA, CMA
(613) 614-7106
Brent M.
|
Overall Experience
Rating:
1.0
Customer did not leave a comment.
Erica U.
|
Overall Experience
Rating:
5.0
bon service, propre et les équipement en place tres pratique.
jean-claude g.
|
First Impressions
Rating:
4.0
Clean environment I will always recommend a friend, the staff are very friendly good customer service 👌🏽👌🏽
Saintenise J.
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Normand S.
|
Online Move In
Rating:
5.0
Customer did not leave a comment.
Kevin D.
|
Overall Experience
Rating:
1.0
I left the storage because I have not been treated by the manager herself like a customer would like to be treated. She is rude when speaking to people, speak louder, yelled on me and is not patient at all when comes the time to listen to the customer. I paid the full month but decided to leave and find another storage while 3 weeks where still remaining on my account for that month of March.
I would like those 3 weeks to be refund on my credit card and I am not expecting to go that location anymore.
I am not the only customer, but I think I deserve to be treated with respect as a customer.
Seydou D.
|
Overall Experience
Rating:
5.0
Le service est excellent. Le personnel est très serviable et aimable. J'ai beaucoup apprécié mon expérience chez Uhaul.
Un grand Merci.
À la prochaine!
sandra b.
|
Overall Experience
Rating:
4.0
Le seul bémol est la porte #4 non fonctionnel.
Danny S.
|
Overall Experience
Rating:
5.0
Uhaul Gatinea on St-Louis
Great job
To Mel (Staff), she deserves recognition. Professional, effecient!
Well appreciated
Merci
mat l.
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
William O.
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Artem L.
|
First Impressions
Rating:
3.0
Le service est impeccable.
Le vrai problème sont les réservations et la vrai disponibilité des véhicules ou de l'entrepôt.
À chaque fois que je fais affaire avec U-Haul, il y a un problème à régler...
Cette fois-ci, je n'ai pas pu réserver mon entrepôt en ligne de 7x10 car la date était figé. J'ai dû appeller. L'attente pour le service au téléphone ou en personne est exagérément lent ! Ensuite, la préposé me réserve mon entrpôt au téléphone. Sauf que lors de la récupération de mon contrat, il n'y a plus de 7x10 de libre. J'ai du choisir un 10x10 sans accomodations tarifaire. Ça me fâche énormément ! De plus, lorsque j'arrive à mon entrepôt avec le camion loué plein, le numéro de l'entrepôt alloué est déjà prit, et les employés ont terminé leur service ! Vous avez besoin d'une bien meilleur organisation , c'est urgent !!
Sans compter les dernières locations de camion...
Il y a avait un problème avec le compteur du véhicule qui nous chargeait 50 km alors qu'on en avait fait moins de 20km.
Sinon, la réservation qui n'avait pas fonctionné.
Mais que se passe t il avec votre compagnie U-Haul ? J'aimerais bien vous recommandé pour vos prix et vos installations chauffés mais à quoi bon si on trouve toujours des problèmes de dernière minutes.
Enfin, connaissant mieux comment ça se passe, je prévoie toujours au moins 1 h d'avance pour régler le problème qui se présentera.
C'est triste ! :/
Anick L.
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Jason B.
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Kevin L.
|
Overall Experience
Rating:
2.0
Le site web. U-haul fonctionne excessivement mal. Pas toujours capable de se connecter, impossible de retirer des articles du panier, problème avec paiement automatique, impossible de voir les paiements effectués. Je quitte en partie pour cette raison.
Sinon, le personnel est impeccable et super aidant. Ils ont su me venir en aide à chacun des problèmes que j’ai eu causé en partie par le site web.
Jade L.
|
Overall Experience
Rating:
5.0
Fantastic!!!!
Louis B.
|
Overall Experience
Rating:
4.0
There are no covid rules online. We automatically wear masks, but there were many people there inside with no masks and it freaked me out, there are signs on the doors but nothing on the site or in the emails received. Please update this, as we primary caregivers to my mother who is a high risk for catching it. Otherwise it was quick and easy, and pretty straightforward once we figured out where to go! Very clean and impressed with the maintenance.
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