I was told truck had to be back in 24 hrs because it was rent out. Which would have been ok but truck didn’t perform well at all. Going up a hill it would only go 15 mph not transmission was not shifting causing Rpm to be high using extra gas. Also made a roaring.sound . I call the winters storage 5 time yesterday and told her that truck was not running well and also due to that I couldn’t pick up my belongings to come back with could they credit 73 mile . She said no then I told her I would just have to rent truck extra day she said they had to have it back. So I feel the truck need to be serviced due to issues also gas cost more with the rpm’s high. I feel like I should only have to pay for half the mileage because I couldn’t pick up bedroom set on way back. I would have only rent truck one way. Also truck DC5450G AH46922-AZ thank you any questions please call
Anita B
Winters Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Vinton, VA 24179
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Need a bigger sign to say where to pull in for Uhaul my only complaint
Larry SThe front desk staff was very friendly and helpful!
Janice CAll good on both ends of one way rental
Gary BWe appreciated the friendly and professional service!
CARLA B