Seemed to be a bother for them.MICHAEL G.
Moving Truck Rental in Virginia Beach, VA at Heroes Sports Cards
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Virginia Beach, VA 23462
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Everything was great, even at a busy time of day service was excellent. I believe I left a football in the truck, I will call back on Monday.TINALYNNE E.
The location didn't appear to be open and no signs to identify it as a drop off location. As a consumer of the product, I didn/t want to just leave a truck sitting in a random parking lot. Just any type of identifier would be helpfulIan G.
Nothing. Equipment was well kept and better than the last one I used.Joseph G.
I was disappointed in the requirement to use the Uhaul app. There was no mention of needing the app to do a pick up. Ended up having to download the app and log in even though I was logged into my account online. This delayed my pickup. Please make that clear.Lewis W.
Very small, but a close pick up from my location.Timothy J.
It worked for what we needed.John M.
Done in a timely manner, much appreciated!!Elvira G.
I requested a dolly be included with the truck, and was charged the fee for one, however it was not included. It would be nice to be able to notate such things at pick up when using online pick-upCorey K.
Renting was super easy. Everything was exactly where it said. The only thing that as annoying was the wait for uhaul to approve you to then give you the code to access the key. I was renting from 930-1130 and didnt get the truck to leave until 10. But that has nothing to do with the location itselfTaylor C.
The self pick up process is a little confusing and not user friendly.Brian K.
Great experience through it all so nothing is need for improvement.Dominique D.
I think overall my experience was a fair experience. My issue was related to the Truck Share 24/7 feature. I think I expected it to be more seamless than it was. In the beginning I needed to submit photos of my license twice. I was unclear on the contact number process. It's like they want someone not with you to be the alternate contact which wasn't clear. I also didn't get the dollies and pads I requested on the truck. Maybe it was because the location wasn't open upon pick up. I wasn't clear on the reason why. I just hope that in the future the process for picking up and returning doesn't feel as clunky.Cornell W.
The review should be based on Uhaul. I had reserved a uhaul and I was not notified that that uhaul was not available until the day before my move. I had to get a later uhaul which forced me to move my movers back.Sharen F.
I received a truck that was not properly checked in and the mileage was wrong then when I returned the truck I was charged for the extra Mileage and it's been over five days and I haven't seen any refunds or received any communications about the corrections.Dee B.
Great Customer ServiceJoanna F.
Great place to rent Uhaul from.Jerry B.
Twice I notified you that the utility dolly that I requested to rent was not in the truck. Twice I asked to have that charge removed from my bill but I was still charged. Do you even listen?Mark S.
Blankets were not inside the truck.Robert H.
They went above and beyond to accommodate me...definitely highly recommended!Jody C.
Personal and friendly service at the very end of a long day for me and the service personnel. They will be my preferred provider from this point forward.Marlon K.
It was great having a truck available so close to home. We were able to make two furniture pick ups travelling only 10 miles! The convenience was outstanding, the truck was clean and running well.PETER F.
Everything was great, and the owners were amazingSharon G.
Great service! Please consider offering military discounts. Service members are constantly moving and we could really use a discount.URIES A.
The customer service was superb. They were very friendly and Professional.Michele G.