The truck had been in some kind of an accident on the drivers side, you could hardly get the door opened to get in. It was the most disappointing experience I have ever had and I been a return customer. This may be my last. This was not my normal location. They sent me there to pick up the truck. Never again 😢
KAYE M.
254 Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Waco, TX 76710
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 1.0 Average Customer Rating
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Very poorly run. The person working pick up was very unorganized and had lots of issues using app on her phone due to bad screen protector. The drop off was told by employee she doesn't do the U-Haul and that they where not in on Saturday. They clearly had it posted that they do work Saturdays. .
russell S.They weren't even open at 9am at our appointment time. I had to call and someone finally answered and opened the door 10 minutes later.
Timothy C.Y'all were very kind and helpful m. We will use you again when there is a need for a Uhaul.
Donald L.The trailer was very dirty—had to take it to a self service car wash before I could use it to move furniture One of the gate locking pins was bent and very difficult to pull in and out Not all of the running lights were working
alexander L.