Better advertising…the location is confusing with another u-haul authorized dealer right across the street.
ROBERT L
254 Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Waco, TX 76710
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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I got charged on my debit card on 11/16 I saw it my transaction. Then I get an email on 11/29 saying it wasn’t paid and was going to collection. I replied to that email asking for an explication of what was going on which I was not contact and the on 11/30 I was charged again which overdrew my bank account them upon looking at the receipt it was very different from the one I signed.
Bobby MUnaware that I had reserved and was picking up a trailer, even though it was the only trailer parked in their lot; did not have a dolly for me after I had reserved one; I asked for boxes and was told "we don't have any", but then I asked them to check and low and behold, they had plenty; complete apathy towards the customer.
Elisabeth PReviews and website showed 24/7 drop off, but when I arrived at 4 pm on a Saturday, the gate was locked, and I could not drop off the trailer. Fortunately, someone came to get into their storage unit and let me in. Otherwise I would’ve been forced to find another location to drop it. I called Uhaul direct and they could not get a hold of management.
Donald RThe lady at the office was very helpful and friendly. 5 Stars!!!
Ron S