The Uhaul here was poorly maintained. Had check engine light on when i first started it and squealed when you turned the wheel. Asked for a dolly, did not have a dolly. I did not use this equipment and was still charged for it as well as for a dolly which wasnt in the Uhaul. I will be disputing this chargejames B.
Ideal Self Storage #1
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Waco, TX 76710
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.5 Average Customer Rating
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Too expensive for someone to move from short decedent city. I won't use you again. Too much expensive. And promised to give ne a discount never happenedAlexander Z.
It was not the location fault, it was the online booking's fault. I made a 9:00am pick up time at a different location on line. I got a call from on line booking I needed to pick it up at a different location. I agree and I was sent a confirmation email to where to pick it up at and I could pick it up at 9:00am. I went there at 9:00am to find it did not open until 10.:00am. I tired to do the online check in, which I was not told I could do until I called the contact information on the front door of location, but the online check in did not work. So I had to come back at 10:00 am when they opened to get my truck. This put us behind getting to the location to load and I lost the helpers I had lined up to help us load. The prices of renting a U-Haul truck are high so because of your mistake it cost me more. This was the third truck we had rented from you since May of 2022. It may be the last if locations and correct times can't be meet.John R.
The application was useless. I had to sign in on the website but other than that good.Thomas S.
Friendly staff, fast and easy service.Michael P.