Worst experience ever with a U-Haul business. The place is solely remote. No assistance from workers who answer phone calls. My phone calls went straight to voicemail, the worker ignored my calls/blocked my number. The business would benefit from having someone physically there to help customers. A total waste of my time and money, I never want to work with this business again. Trucks should be serviced and maintained to prevent accidents from happening to customers who rent them. The truck we rented had the check engine light on, the driver side door was hard to close shut and I needed to push down real hard on the gas pedal/brake pedal to go or slow down/stop.
Vaimoana A
Highway Response LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Wahiawa, HI 96786
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 3.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Impossible to get a hold of anyone when you need help. Super awkward location in a shit neighborhood where you get stuck outside a locked fence that says no trespassing waiting for someone to notice you to pass off a dolly. Terrible location.
Andrea SThe app can use some adjustments. It to me a while to post the pics of the van. I thought it didn’t upload. But then I noticed you need to click the “Back” link to see the photo. Also, the van I ordered was littered with grass, dirt, and sand in the interior both front and back.
Mark VThe Truck need a service the engine light was on all the time and when you applied the break, the front end shook. They also told me it was 24 hour service and every time I called it went to voicemail and getting the keys was not user-friendly. The combination locks were warm and hard to read. The person on the phone treating me like I was stupid. I really didn’t appreciate it. It was just hard for me to see. I’m an older gentleman. Hopefully these comments will help but I doubt it.
Gary PTruck smelled like cigarettes. Check engine light was on the entire time.
EBEN M