Everything was fineLAWRENCE R.
Moving Truck Rental in Wasaga Beach, ON at Wasaga Self Storage
(U-Haul Neighborhood Dealer)
Wasaga Beach, ON L0M1S0
(45th St South)
Services at this Location:
- Mon-Fri: 10 am - 4 pm
- Sat: 8 am - 12 pm
- Sun: Closed
Special Operating Hours
- 5/22/2021: Closed
- 5/24/2021: Closed
- 5/29/2021: Closed
- 6/5/2021: Closed
- 6/12/2021: Closed
- 6/19/2021: Closed
- 6/26/2021: Closed
- 7/1/2021: Closed
- 8/2/2021: Closed
- 9/6/2021: Closed
- 10/11/2021: Closed
- 12/24/2021 - 12/30/2021: Closed
- 1/1/2022: Closed
- 24 hour customer return
One-Way and In-Town Local Rentals in Wasaga Beach, ON L0M1S0
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Good nothing to changeRobert G.
I have rented from U haul many times, at different locations. Service in this case was quick, efficient and very friendly. I give this location and the staff top marks! Thank you for a very pleasant experience!MARGOT N.
I can't think of anything. The service was great and everything went smoothly. The van I rented was cleaned and santized before I picked it up. All of my questions were answered by both the person at he Wasaga Beach Self Storage location and by the people who work at your phone centre. Everyone was helpful and friendly.Jamie T.
Jen was super helpful and friendly - thanks!TREVORJAMES K.
The mobile check in is terrible and does not work on the galaxy s9+. I have to borrow an iPhone to check in and out so if no one is around im out of luck. If it weren't for the help of Jodi I would have been pooched.Michelle W.
I am not from the area, so I found it difficult to find the location in the dark. I like the idea of after hours pick up; however, the actual process needs to be streamlined. Customers should be made aware that there will be additional requirements at time of pick up, and that the approval will take some time. After being asked to take a photo of myself, as well as my driver's licence, I was asked for 2 of the following; Alternate contacts, passport, copy of a lease agreement?? Of course I don't carry my passport with me, and not sure what kind of lease agreement they're asking for, so I had to enter 2 alternate contacts, (in case I'm late returning the equipment.) When I entered my alternate contacts, someone at uhaul is phoning them in the background, before I've even taken the vehicle. My alternate contacts weren't aware of what was happening and with the confusion the uhaul rep hung up on my daughter! Also being asked to verify and confirm the state of the vehicle with photos they provide, as mentioned, in the dark. I was finally approved and took the vehicle about a half hour after my booked time. Then returning the vehicle was another ordeal. I wasted time, gas, & kms searching for a gas station open late in Wasaga Beach, without luck; therefore, returned the van late, with extra kms and less gas than was provided- and then charged extra for this. Not a pleasant experience at all!!Carol Y.
Better customer service and response. The pickup location changed on us, we weren't notified of it and had to call the 1-800 line and it took 20-25 minutes to speak to someone.David Robert H.
Insurance paid could cover keys being locked in vehicle...lol ðŸ˜‰âœ¨Kevin T.
Everything was greatGARYR B.
Your website showed Elmvale Ontario as a drop off location and it said it was open. It is closer to my place so I drove their. Turns out there hasn't been an Elmvale location for years according to a local. You need to update your website to remove the address and phone number.Daniel T.
We are very grateful that this location has trailers for rent. Thank you very much.FREDERICKH W.
Excellent service !!!JAMESF M.
Friendly staff and an easy process to rent and return. It was a lovely experience!Sherry M.
Staff at the site was so helpful. She was clearly doing more than her job. Thank you very much - ArunaARUNA B.
Done after hours.Michelle B.
ensure the truck is clean, I had to sweep out the back and wash the windows & mirrors that were so filthy I could hardly see outDouglas C.
I would simply like to say that the lady at the Wasaga Beach location is delightful to work with.Robert M.
Came to the location and the truck wasn't there so when I called they canceled because they didn't had it and didn't call to inform me I was not happy I work nights and came at the location at 430pm didn't sleep no one was here it was closed I called wasn't happy so they book a different truck at different location no problems there there was a lock box the app was easy to use someone was answering back on it right away. When I was dropping off the rental I was dropping it off closer to me so I didn't have to drive far and when I got there they told me it would cost more if I dropped it off at the location in Collingwood so back I drop the rental spend more km and fuel on it and drop it off no problem the location had no problems and the person speaking to was helpful knew what she was doing and great job at it but on line to book or set on phone up they don't have the system good very depressing and frustratedAmanda A.
Customer service...excellent as usual!!Ted W.
Nothing, Kind and courteous staff. Very accommodating to our needs. Was a pleasure doing business with U- Haul Wasaga.Brian D.
Nothing, Jody was very pleasant and knowledgeable. Great customer service.Catharine R.
Wonderful customer service. Jodi was friendly and I was in & out quicklyBill E.
Rental went perfect. Jody at my location in Wasaga Beach was super. All round great experience. ThanksDavin K.