Uhaul corporate is despicable.
CATHY S
Southside Towing & Automotive LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Washington, NC 27889
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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This was our second place to pick up the truck because the first place was not ready, Chris had to come into work on his day off to get this truck for us, it was ready to go when we got there
DWIGHT DThe drop off location did not have any staff on-site despite arriving during business hours. I called the numbers provided at the site but received no answer and both entrances to the site were locked, so I could not get in. After texting the numbers I tried calling, I did get a response and told where to leave the UHaul trailer and was able to complete the turn-in with the app. However the the person I spoke with through text kept telling me that UHaul was going to close that location and didn't know why it kept sending people there to turn in equipment. Which made me very uncertain about the drop off. Their attitude of "I don't know why UHaul keeps sending people to this UHaul drop off location" didn't make sense to me.
Riley ZSouthside Towing and Auto is superb! Staff is friendly and extremely helpful! The very best people, the very best in service!
Russell FThe location has a locked fence and is not a great place to have to go to drop off after hours. The road front in front of the locked gate is where I had to leave the uhaul and I felt uncomfortable about trying to wedge the large 15 foot truck parallel to the fence in order to move it safely enough off the main highway. There were other uhaul rentals already parked out front and in the dark I had a hard time locating where to drop the keys. I have rented lots of trucks and never had to leave a vehicle this close to a main road. If the owners shop and cars are important enough to park behind a locked fence after hours then I would think the Uhaul company property would be just as valuable and much too valuable to leave within 10 foot of a main 4 lane highway. If he locks his location up and post dogs on property signs then why would I want to be in that neighborhood to drop off a truck after hours? I should have been warned. Just saying. Based on the looks of the property and the rental process to pick up and drop off and the availability of other locations around me I would not rent a truck there. Just think this location should have corporate give it a second look.
Kimberly B